Software Development Engineer II

Hi Im Juhi Banerjee your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

As a Full Stack Software Engineer you will play a key role in the end-to-end development of software applications including AI-powered features and integrations. You will work in cross-functional teams to build intuitive user experiences robust APIs and cloud-native services while maintaining a strong focus on quality performance and maintainability

This role is ideal for engineers who are solid full-stack contributors and are comfortable integrating AI services APIs or models into production systems even if they are not ML specialists.

We are looking for a Software Development Engineer II who will be:

End-to-End Development
Design develop test and maintain software applications from concept through production.
Build features that enhance user experience and product capabilities.
Collaborate with product managers designers and stakeholders to understand requirements and translate them into technical solutions.

Front-End Development
Implement responsive accessible and intuitive user interfaces using HTML CSS and modern JavaScript frameworks (React Angular Vue or similar).
Optimize applications for performance scalability and usability.
Integrate front-end applications with APIs and AI-powered services.

Back-End Development
Design and implement APIs (REST GraphQL event-driven) to support front-end and system integrations.
Develop server-side logic using modern frameworks and design patterns (OOP functional programming microservices).
Integrate external services including AI/ML APIs LLM-based services or internal AI platforms.

Database & Data Management
Design create and maintain data models using SQL and/or NoSQL databases.
Ensure efficient data storage retrieval and consistency aligned with application needs.
Support data flows that enable analytics and AI-driven features.

Testing & Quality Assurance
Write unit integration and/or behavioral tests (TDD/BDD) to ensure code reliability and stability.
Collaborate with QA teams to identify troubleshoot and resolve defects and performance issues.
Participate in maintaining high engineering quality standards.

Version Control CI/CD & Deployment
Use Git-based workflows for source control and collaboration.
Contribute to CI/CD pipelines for automated testing building and deployment.
Support deployments in cloud environments and troubleshoot production issues when needed.

Security Performance & Optimization
Apply security best practices to protect applications APIs and user data.
Identify and address performance bottlenecks and scalability concerns.
Follow secure coding and data-handling standards especially when working with AI-powered features.

Collaboration & Engineering Culture Participate in code reviews and provide constructive feedback.
Collaborate effectively within cross-functional and distributed teams.
Contribute to documentation technical discussions and continuous improvement initiatives

Is this opportunity right for you We are looking for candidates who have:

23 years of professional experience as a Software Engineer Full Stack Developer or similar role.
Strong proficiency in both front-end and back-end development.
Hands-on experience with at least one modern JavaScript framework (React Angular Vue etc.).
Solid understanding of API design application architecture and software design patterns.
Experience working with SQL and/or NoSQL databases and data modeling.
Familiarity with Git code reviews and CI/CD pipelines.
Strong problem-solving skills and ability to work both independently and in a team.
Good communication skills and a collaborative mindset.
Proactive curious and eager to learn new technologies.

AI & Modern Engineering (Required / Strong Plus)
Experience integrating AI/ML services or APIs into applications (e.g. LLMs recommendation engines NLP chatbots analytics).
Familiarity with AI-enabled workflows such as calling inference endpoints handling prompts/responses or integrating AI outputs into user experiences.
Understanding of data flows observability and reliability considerations when working with AI-powered systems.

Ability to collaborate effectively with Data Science ML or AI Platform teams.

Nice to Have
Exposure to cloud platforms (AWS Azure or GCP).
Experience with containerization or serverless architectures.
Familiarity with AI concepts such as embeddings model inference prompt engineering or evaluation (high-level understanding is sufficient).
Experience working on customer-facing products or large-scale enterprise systems.

CSGer Perks & Benefits

• Work from Home in-office or hybrid
• Employee Belonging Groups
• Healthcare: Dental Medical and Vision
• Paid Vacation Volunteer and Holiday Time Off
• And so much more!
• View More Benefits ( Remote

  Accommodation:

  If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process please call us at 1 or email us at CSG provides accommodations for persons with disabilities in employment including during the hiring process and any interview and/or testing processes.

  Our Guiding Principles:

  Impact: Always help and empower others whether theyre colleagues or customers. When our employees set their minds to something great things happen.

  Integrity: Do whats right for our customers and our people while being authentic. We treat everyone with trust and respectthats just who we are.

  Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

  Our Story:

  CSG empowers companies to build unforgettable experiences making it easier for people and businesses to connect with use and pay for the services they value most. For over 40 years CSGs technologies and people have helped some of the worlds most recognizable brands solve their toughest business challenges and evolve to meet the demands of todays digital economy.

  By channeling the power of all we make ordinary customer and employee experiences extraordinary. Our people CSGers are fearlessly committed and connected high on integrity and low on ego making us the easiest company to do business with and the best place to work. We power a culture of integrity innovation and impact across our locations representing the most authentic version of ourselves to build a better future together. Thats just who we are. Learn more about CSG Inclusion & Impact here.