Stay local shop global! Amazon Cross Border allows customers to easily discover a wide selection of international products available from Amazons websites around the world offering simplified customs faster delivery local language and payment support and a world-class customer service. Cross Border has presence in multiple countries and will continue to stay at the forefront of Amazons global expansion strategy. We are looking for an entrepreneurial analytical and creative program leader to drive our initiatives around improving delivery experience across stores.
In this role you will use a combination of thought leadership analytical skills cross-functional partnership business judgment and strategic thinking to innovate on behalf of our cross-border customers. You will thrive working with latest technology and be able to build a strong understanding of cross-border shoppers and their needs to scale the program globally. You will have the opportunity to lead work-streams across cross-border delivery experience Finance Legal Operations SCOT Global Logistics to name a few. You should be comfortable with a degree of ambiguity thats higher than most projects and relish the idea of solving cross-border/ cross-regional problems. You will tackle novel challenging situations every day and given the size of this initiative youll have the opportunity to work with multiple supply chain logistics product and technical teams at Amazon in different international locations.
Key job responsibilities
Identify and fix supply chain challenges across all aspects of Amazons cross-border business spanning demand forecasting inventory placement buying fulfillment and delivery speed to drive measurable improvements for international customers
Own and drive the program roadmap to improve cross-border placement efficiency across key marketplaces and strategic XB nodes partnering with SCOT supply chain and fulfillment teams to scale solutions globally
Lead cross-functional initiatives to optimize inventory positioning and reduce end-to-end delivery times for international customers working across Operations Logistics Finance Legal and Marketplace teams
Partner with an AI-focused team to build intelligent data-driven solutions that automate and accelerate cross-border supply chain decisions from forecasting to fulfillment
Define and track key performance metrics (e.g. in-stock delivery speed placement accuracy) and develop mechanisms to identify gaps root causes and corrective actions at scale
Navigate ambiguity in a fast-moving cross-regional environment driving clarity alignment and execution across multiple concurrent work-streams
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 115600.00 - 160000.00 USD annually