Chief of Staff
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Job Location:
University Heights, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Duties And Responsibilities
Strategic Advising and Vision Translation Partner closely with the President and other senior leaders to translate strategic vision into actionable priorities and measurable outcomes. Lead integration efforts across academic and administrative units to ensure alignment with institutional priorities and goals. Support the development and execution of multi-year institutional priorities (e.g. student experience innovation enrollment growth national expansion). Monitor progress against key institutional priorities and provide regular executive- level performance insights. Facilitate strategic planning processes executive retreats and senior leader professional development. Organizational Integration Serve as a cross-functional connector across the Senior Leadership Team ( SLT ) academic leadership and administrative units. Coordinate enterprise-wide initiatives requiring collaboration across divisions. Reinforce shared understanding of institutional priorities and track execution. Design and manage leadership cadence structures ( SLT agendas retreats cross- functional councils). Act as a central integration point for major initiatives and special projects. Establish and maintain accountability frameworks (e.g. RACI models) to clarify decision rights and ownership. Executive Communications & Messaging Develop and manage a comprehensive internal and external communications cadence aligned with presidential priorities across multiple channels. With the President and communications team draft speeches presentations board materials campus communications and public messaging. Identify strategic platforms and speaking opportunities to amplify the Presidents voice and institutional narrative. Establish and nurture relationships with business civic philanthropic and higher education leaders coordinating closely with University Advancement Academic Affairs Office Onward Launch Taskforce and the Onward Steering Committee. Coordinate closely with Integrated Marketing & Communications particularly the AVP and Directors of Content Strategy and Public Relations to ensure consistent brand alignment and message discipline. Ensure effective executive storytelling tied to institutional mission and strategic objectives; prepare the President for all public engagements and accompany or represent the President when appropriate to ensure maximum reach and effectiveness. Serve as official university spokesperson. Culture Stewardship Internal Communications & Change Management Manage internal communications strategy for faculty staff and students on behalf of the Office of the President and the SLT including event mix messaging and SLT presence in order to advance the presidents priority of transparent leadership and communication. Lead change management planning and communications for major initiatives. Facilitate leadership development efforts and cross-divisional trust-building. Support leadership team effectiveness and alignment. Reinforce institutional culture grounded in mission and values. Serve as an advocate for institutional culture staying closely tuned to campus morale and sharing meaningful honest perspectives with the President and other senior leaders. Executive Operations & Strategic Project Management Oversee workflow management within the Presidents Office to ensure effective prioritization and decision-making. Support structured decision processes and implementation of accountability tools. Lead and coordinate high-impact special projects and cross-functional strategic initiatives. Coordinate with the Executive Assistant to prepare briefing materials decision memos and follow-up action tracking. Ensure alignment between presidential commitments and institutional capacity. Supervise the Onward Project Manager and join the Onward Steering Committee as a core contributor and proxy for the President. Crisis & Issues Management Support the President and SLT in managing reputational financial academic and student-life risks. Assist in proactive scenario planning and risk mitigation strategies at least quarterly. Coordinate executive response efforts during crises. Ensure communication consistency during sensitive situations. Governance & Board Engagement Serve as a formal liaison and execute high-level strategy for Board of Directors engagement initiatives. Partner with the Executive Assistant in preparation for and execution of Board of Directors meetings and committee engagement. Provide guidance to the Executive Assistant in coordinating board communications materials and follow-up. Facilitate alignment between administration and faculty governance bodies. Ensure strategic issues are clearly framed for governance deliberation. External Proxy & University Relations Represent the institution in key business civic philanthropic and community forums as delegated by the President. Develop and execute a visibility strategy for the President and each member of the SLT . Strengthen institutional relationships within regional and national networks. Serve as primary contact and relationship manager with the cities of University Heights and Shaker Heights. Facilitate the relationship with the universitys government relations advisors and manage advocacy efforts at the local state and federal levels. Identify and manage strategic partnerships and associations that advance institutional priorities. Supervision of Staff The Chief of Staff may directly supervise additional department or unit leaders as assigned by the President.
Required Qualifications
Bachelors degree required; advanced degree preferred. 712 years of progressive leadership experience in higher education complex organizations consulting communications or mission-driven enterprises. Demonstrated ability to manage cross-functional initiatives and executive-level projects. Exceptional written and verbal communication skills. High emotional intelligence and political acumen. Proven ability to operate with discretion and sound judgment. Interest in representing understanding and supporting John Carrolls Jesuit Catholic mission to inspire individuals of intellect and character to learn lead and serve in the community and throughout the world.
Preferred Qualifications
Masters degree. Data Visualization (Tableau/Looker) Customer Relationship Management ( CRM ) experience Experience serving in or supporting executive leadership and/or governance bodies preferred.
Strategic Advising and Vision Translation Partner closely with the President and other senior leaders to translate strategic vision into actionable priorities and measurable outcomes. Lead integration efforts across academic and administrative units to ensure alignment with institutional priorities and goals. Support the development and execution of multi-year institutional priorities (e.g. student experience innovation enrollment growth national expansion). Monitor progress against key institutional priorities and provide regular executive- level performance insights. Facilitate strategic planning processes executive retreats and senior leader professional development. Organizational Integration Serve as a cross-functional connector across the Senior Leadership Team ( SLT ) academic leadership and administrative units. Coordinate enterprise-wide initiatives requiring collaboration across divisions. Reinforce shared understanding of institutional priorities and track execution. Design and manage leadership cadence structures ( SLT agendas retreats cross- functional councils). Act as a central integration point for major initiatives and special projects. Establish and maintain accountability frameworks (e.g. RACI models) to clarify decision rights and ownership. Executive Communications & Messaging Develop and manage a comprehensive internal and external communications cadence aligned with presidential priorities across multiple channels. With the President and communications team draft speeches presentations board materials campus communications and public messaging. Identify strategic platforms and speaking opportunities to amplify the Presidents voice and institutional narrative. Establish and nurture relationships with business civic philanthropic and higher education leaders coordinating closely with University Advancement Academic Affairs Office Onward Launch Taskforce and the Onward Steering Committee. Coordinate closely with Integrated Marketing & Communications particularly the AVP and Directors of Content Strategy and Public Relations to ensure consistent brand alignment and message discipline. Ensure effective executive storytelling tied to institutional mission and strategic objectives; prepare the President for all public engagements and accompany or represent the President when appropriate to ensure maximum reach and effectiveness. Serve as official university spokesperson. Culture Stewardship Internal Communications & Change Management Manage internal communications strategy for faculty staff and students on behalf of the Office of the President and the SLT including event mix messaging and SLT presence in order to advance the presidents priority of transparent leadership and communication. Lead change management planning and communications for major initiatives. Facilitate leadership development efforts and cross-divisional trust-building. Support leadership team effectiveness and alignment. Reinforce institutional culture grounded in mission and values. Serve as an advocate for institutional culture staying closely tuned to campus morale and sharing meaningful honest perspectives with the President and other senior leaders. Executive Operations & Strategic Project Management Oversee workflow management within the Presidents Office to ensure effective prioritization and decision-making. Support structured decision processes and implementation of accountability tools. Lead and coordinate high-impact special projects and cross-functional strategic initiatives. Coordinate with the Executive Assistant to prepare briefing materials decision memos and follow-up action tracking. Ensure alignment between presidential commitments and institutional capacity. Supervise the Onward Project Manager and join the Onward Steering Committee as a core contributor and proxy for the President. Crisis & Issues Management Support the President and SLT in managing reputational financial academic and student-life risks. Assist in proactive scenario planning and risk mitigation strategies at least quarterly. Coordinate executive response efforts during crises. Ensure communication consistency during sensitive situations. Governance & Board Engagement Serve as a formal liaison and execute high-level strategy for Board of Directors engagement initiatives. Partner with the Executive Assistant in preparation for and execution of Board of Directors meetings and committee engagement. Provide guidance to the Executive Assistant in coordinating board communications materials and follow-up. Facilitate alignment between administration and faculty governance bodies. Ensure strategic issues are clearly framed for governance deliberation. External Proxy & University Relations Represent the institution in key business civic philanthropic and community forums as delegated by the President. Develop and execute a visibility strategy for the President and each member of the SLT . Strengthen institutional relationships within regional and national networks. Serve as primary contact and relationship manager with the cities of University Heights and Shaker Heights. Facilitate the relationship with the universitys government relations advisors and manage advocacy efforts at the local state and federal levels. Identify and manage strategic partnerships and associations that advance institutional priorities. Supervision of Staff The Chief of Staff may directly supervise additional department or unit leaders as assigned by the President.
Required Qualifications
Bachelors degree required; advanced degree preferred. 712 years of progressive leadership experience in higher education complex organizations consulting communications or mission-driven enterprises. Demonstrated ability to manage cross-functional initiatives and executive-level projects. Exceptional written and verbal communication skills. High emotional intelligence and political acumen. Proven ability to operate with discretion and sound judgment. Interest in representing understanding and supporting John Carrolls Jesuit Catholic mission to inspire individuals of intellect and character to learn lead and serve in the community and throughout the world.
Preferred Qualifications
Masters degree. Data Visualization (Tableau/Looker) Customer Relationship Management ( CRM ) experience Experience serving in or supporting executive leadership and/or governance bodies preferred.
Required Experience:
Senior IC
Key Skills
About Company
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