EMD Lifecycle Specialist

Caterpillar

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profile Job Location:

São Paulo - Brazil

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Job Description

IT IS YOUR TIME!

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

When you join Caterpillar youre joining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dont just talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

If you are looking for personal and professional growth in a company with an inclusive culture which seeks equity respects differences and believes in peoples potential this is the right place. We consider people with disability candidates and those with diversity in gender culture ethnicity religion age generation race nationality and sexual orientation.

Important:

- Dont forget to include a resumé in English in your profile in Workday

- Please frequently check the email associated with your application including the junk/spam as this is the primary correspondence method. If you wish to know the status of your application please use the candidate log-in on our career website as it will reflect any update s to your status.

Role Definition:

Leads research and provides expertise in the development and implementation of aftermarket marketing strategies. The incumbent will have responsibility to understand customer business and applications from Growth regions related to the lifecycle of EMD products and will advise on improvements on products and solutions based on customer-back analysis. This role integrates aftermarket opportunities with the product design teams.

What you will do:

Analyzing customer application and lifecycle profile and its implications on customer TCO (total cost of ownership) to develop and align the product offering and marketing strategies to attend the customer needs
Conducting market/competitive research to identify new opportunities and industry trends.
Establishing metrics to monitor and review the effectiveness of existing aftermarket strategies; suggesting necessary interventions for improvement.
Maintaining effective internal communications between the customer facing teams aftermarket teams and product groups to discuss and align the marketing strategy to the changing organizational scenarios.
Leads projects

What you will have:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Negotiation and Problem Solving: Knowledge of effective negotiation concepts techniques and structured problem-solving approaches; ability to identify anticipate analyze and resolve organizational operational or process-related challenges while negotiating constructively and collaboratively with internal stakeholders external vendors and clients. Demonstrates the capability to balance diverse interests apply analytical thinking and drive mutually beneficial solutions across a variety of situations

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients vendors and peers.

Value Selling: Knowledge of the principles and practices for selling products technology and services; ability to provide overall product/service value and to differentiate support offerings that address clearly understood customer needs.

Basic requirements:

-Bachelors degree

-Pre-advanced English

Top Candidates will also have:

-Advanced/Fluent English

-5 years experience with commercial organizations or aftermarket organizations
-Project management experience

Additionalinformation:

-Travel expectation is30%.

Note: This position requires the candidate to work onsite five days a week.

Some of the offered benefits*:

Medical plan

Dental plan

Medicines reimbursement

Psychological Legal Social and Finance Support Program

Private pension plan

Profit share

Meal assistance

Christmas basket

Transportation

Life and personal insurance

Extended maternity and paternity leave

Employee resources group (Young Professional Women in Networking LAMBDA (LGBTQIA) Latin Group and Active in Sport

*Caterpillar reserves the right to change or modify benefits at any time subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail @hotmail etc.) to contact candidates. Available vacancies are only advertised through the companys official channels ( and official Caterpillar emails are mandatory followed by the domain @. Also the company does not request any type of payment (bank transfer pix etc.) for the purposes of the selection process. For more information click on the link: Dates:

March 24 2026 - March 31 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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Required Experience:

IC

Career Area:Product SupportJob Description:Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger mor...
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Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial turbines and diesel-electric locomotives.

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