SURE Senior Manager, Client Services AI Evangelist
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Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
AI Evangelist SURE Segment
The SURE (Services Utilities Resources & Energy) Industry Sector is seeking an experienced AI Evangelist to join its growing practice.
ABOUT THE ROLE
The AI Evangelist for the SURE segment is a high-impact cross-functional role designed to accelerate the adoption and growth of Artificial Intelligence across our Services Utilities Resources and Energy client portfolio. Reporting directly to the SVP & Head of the SURE AI Council this individual will serve as the primary AI catalystbridging Infosyss enterprise-wide AI capabilities with the specific operational commercial and regulatory realities of the energy utilities mining and resources industries.
This is not a pure technological role. The AI Evangelist must be equally effective in a client boardroom on sales pursuit in a delivery review and at an industry conference. The core mandatecomprising roughly 75% of the roleis hands-on execution: working shoulder-to-shoulder with Sales Leaders to shape and close AI deals partnering with Delivery Leaders to drive AI initiatives from pilot to production and connecting the full breadth of Infosyss service lines into SURE client opportunities. The remaining focus is on AI thought leadership and external ecosystem engagement.
KEY RESPONSIBILITIES
Sales Enablement & Revenue Growth (30%)
The SURE (Services Utilities Resources & Energy) Industry Sector is seeking an experienced AI Evangelist to join its growing practice.
ABOUT THE ROLE
The AI Evangelist for the SURE segment is a high-impact cross-functional role designed to accelerate the adoption and growth of Artificial Intelligence across our Services Utilities Resources and Energy client portfolio. Reporting directly to the SVP & Head of the SURE AI Council this individual will serve as the primary AI catalystbridging Infosyss enterprise-wide AI capabilities with the specific operational commercial and regulatory realities of the energy utilities mining and resources industries.
This is not a pure technological role. The AI Evangelist must be equally effective in a client boardroom on sales pursuit in a delivery review and at an industry conference. The core mandatecomprising roughly 75% of the roleis hands-on execution: working shoulder-to-shoulder with Sales Leaders to shape and close AI deals partnering with Delivery Leaders to drive AI initiatives from pilot to production and connecting the full breadth of Infosyss service lines into SURE client opportunities. The remaining focus is on AI thought leadership and external ecosystem engagement.
KEY RESPONSIBILITIES
Sales Enablement & Revenue Growth (30%)
- Partner with SURE Sales Leaders and Client Partners on AI-focused pipeline building deal shaping and proposal development for key accounts across the energy and utilities landscape.
- Co-create outcome-based pricing models and value propositions for AI-led engagements grounded in SURE domain-specific use cases such as Upstream and Downstream Operations Workbench DERMS integration predictive asset maintenance and AI-augmented subsurface analytics.
- Lead or support AI-themed client workshops art-of-the-possible sessions and executive immersion events tailored to SURE industry contexts.
- Identify and qualify new AI revenue opportunities by connecting client pain points with Infosys service line capabilities across consulting technology digital and BPO.
- Maintain a working pipeline view of AI opportunities across the SURE segment and report progress to the SURE AI Council.
- Develop AI sales playbooks battle cards and reusable proposal assets that enable SURE Client Partners to independently identify and qualify AI opportunities in their accounts.
- Work closely with SURE Delivery Leaders and Program Managers to embed AI into active engagements ensuring AI initiatives move from proof-of-concept to production at scale.
- Collaborate with delivery teams to define AI solution architectures data readiness assessments and MLOps / LLMOps frameworks appropriate for industrial and regulated environments (NERC CIP PHMSA EPA etc.).
- Drive post-deployment value realization by establishing AI KPIs ROI measurement frameworks and client-facing success narratives.
- Serve as an escalation point and advisory resource when AI engagements face technical organizational or adoption challenges.
- Establish a repeatable AI delivery governance framework for SUREcovering intake prioritization resourcing and stage-gate reviewsto ensure consistent execution quality across the segments AI portfolio.
- Acquire and maintain deep working knowledge of all Infosys service lines and offeringsincluding but not limited to the Data Analytics & AI (DNA) practice Cloud Infrastructure Services Enterprise Application Services (EAS) Infosys Topaz Infosys Cobalt Engineering Services Consulting Application Development & Maintenance and Business Process Management.
- Act as the connective tissue between SURE and horizontal practices ensuring the segment leverages the full breadth of Infosyss AI and digital portfolio.
- Coordinate with the Service lines Infosys AI Labs and the Living Labs ecosystem to bring cutting-edge AI assets accelerators and platforms into SURE client contexts.
- Facilitate knowledge transfer between SURE and other Infosys industry verticals (Financial Services Manufacturing Life Sciences etc.) to cross-pollinate AI use cases and best practices.
- Maintain a living catalog of Infosys AI assets accelerators and referenceable case studies mapped to SURE use casesensuring Sales and Delivery Leaders have ready access to the right capability for each client conversation.
- Champion Infosyss AI vision across the SURE segment translating enterprise AI strategy into sector-specific narratives for energy utilities mining and resources clients.
- Track and synthesize emerging AI trends relevant to SURE sub-verticalsgenerative AI in upstream operations predictive analytics in grid management autonomous mining AI-driven ETRM and smart metering / AMI analyticsand distill them into actionable insights for the SURE AI Council.
- Act as the AI subject matter expert in SURE leadership forums QBRs and strategic planning sessions.
- Represent Infosys SURE at select industry conferences (CERAWeek DistribuTECH ADIPEC MINExpo) and maintain relationships with hyperscaler AI teams (Azure AI AWS AI/ML Google Cloud AI) and niche energy technology partners.
- Engage with analyst firms (HFS Research Everest Group IDC Energy Insights) to support Infosys SUREs positioning in AI-focused industry assessments and rankings.
- 20 years of professional experience in IT services management consulting or Industry technology leadership with at least 5 years focused on AI/ML data analytics or digital transformation.
- Demonstrated domain expertise in one or more SURE sub-verticals: Oil & Gas (upstream midstream downstream) Electric & Gas Utilities Mining & Natural Resources or Energy Services.
- Proven ability to work at the intersection of sales and deliveryshaping deals influencing C-suite clients and ensuring execution quality.
- Strong understanding of the enterprise AI technology landscape: machine learning platforms generative AI (LLMs RAG architectures) computer vision NLP MLOps and data engineering.
- Experience with outcome-based or value-based commercial models in IT services or consulting engagements.
- Exceptional communication and storytelling skillsable to translate complex AI concepts into compelling business narratives for non-technical audiences.
- Bachelors degree in Engineering Computer Science Data Science or a related field. MBA or advanced degree preferred.
- Up to 40% (client sites Infosys delivery centers industry events)
- Prior experience at a Tier-1 IT services firm (Infosys Accenture TCS Wipro Cognizant) or a Big 4 consultancy or similar Industry Leadership roles on Digital AI and Data.
- Familiarity with Infosyss AI ecosystem: Infosys Topaz Infosys Nia AI-first core transformation methodology and the DNA practice structure.
- Hands-on or advisory experience with industry-specific platforms: OSIsoft PI / AVEVA SAP S/4HANA for Utilities Quorum / Openlink ETRM Oracle Utilities GE Vernova / Grid Solutions ESRI GIS or similar.
- Track record of published thought leadership (articles conference talks whitepapers) on AI in the energy or industrial sector.
- Certifications in cloud AI platforms (Azure AI AWS ML Specialty GCP Professional ML Engineer) are a plus.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Required Experience:
Senior Manager
Key Skills
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