Quality Analyst
Insurance Administrative Solutions
Clearwater FL
About Insurance Administrative Solutions
Insurance Administrative Solutions (IAS) an Integrity company is a third-party provider of comprehensive administrative solutions for our clients in the insurance industry. We offer a business process outsourcing solution that helps insurers optimize administrative workload bolster their industry expertise leverage emerging technologies and streamline operations. With strong industry knowledge we deliver value to our customers by providing compassionate customer service efficient processing and quality results. Here at IAS we embrace the fact that great things are only accomplished by working as a team. We believe that all of our employees have valuable input no matter the level. Our highly collaborative team environment offers each of our employees a place where they can excel.
Job Summary
Interface with various members of IT Quality Assurance Project Management Business Analysts and Operations as well as vendors and clients to identify testing needs of the organization. The Quality Assurance Analyst will work with the QA Team on a per project basis to develop execute test plans and run automation test scripts.
Candidate must be local. This is not a remote position at this time.
Primary Responsibilities: (other duties may be assigned as necessary):
Testing in Windows UNIX and portal environments with traceability to requirements
Create maintain and execute test cases and scripts through coordination with QA Manager and Team Project Managers Developers Stakeholders clients and vendors
Familiar with automation practices and able to identify automation scripts
Coordinate testing with UAT including defect tracking metrics escalations and coordination with client
Follow QA methodology and procedures
Work independently with minimal guidance from Manager
Accept and manage changing priorities and address issues swiftly and professionally
Act in accordance with established IAS Standard Operating Procedures
Maintain confidential information
Primary Skills & Requirements: To perform this job successfully an individual must be able to perform each essential duty satisfactorily.
Demonstrate successful hands on experience with test planning and execution
Have experience creating test documentation to include plans cases scripts
Have experience with defect tracking tools reports and metrics
Have experience in working with vendors and clients
Conform with and abide by all regulations policies work procedures instructions and all safety rules
Demonstrate excellent written and verbal communication skills for varying levels within the organization
Display flexibility with priorities within a dynamic work environment
Exhibit self-direction and proactive problem solving
Use tact when expressing ideas or opinions to respond to objections successfully. Facilitation skills are preferred
Possess a broad technical knowledge of business units systems processes and procedures
Possess knowledge of commonly used concepts practices and procedures within the field.
Possess working knowledge of Microsoft Office especially Excel and Word.
Possess Microsoft SQL Server skills ability to write T-SQL SELECT Queries easily and quickly.
Possess Web languages skills basic understanding of HTML javascript and CSS is desired.
Possess knowledge of automation practices and able identify test cases to automate
Understanding of APIs and how to use basic API Test tools. Tools such as POSTMAN and SoapUI are desired.
Provide leadership coaching and/or mentoring
High School diploma or GED equivalent required Associates Degree acceptable Bachelors Degree preferred
Prefer experience in Health Insurance industry
Prefer experience with JIRA and TFS
4 years QA Testing experience
Benefits:
Medical/Dental/Vision Benefits first of the month after hire date
401(k) Company matching and contributions are immediately vested
15 days PTO after 90 days
Referral program
11 Paid Holidays
Employee Assistance Program
Tuition Reimbursement
Schedule:
Monday to Friday
37 hour work week
About Integrity
Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit .
Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.
Required Experience:
IC
Integrity is a one-of-a-kind insurtech company, using data, technology and a human touch to deliver a better insurance experience.