Restaurant General Manager, Bull & Bear Waldorf Astoria Orlando

EOE/AA/Disabled/Veterans

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
  
  In addition we look for the demonstration of the following key attributes:
  
• Quality
• Productivity
• Dependability
• Customer Focus

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education:Access to a wide variety of educational credentials(ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment.

#LI-JP2

Waldorf Astoria Orlandois looking for aRestaurant General Managerto oversee the award-winningBull & Bear!

Surrounded by Walt Disney Resort this luxurious Forbes 4-Star property has 502 rooms 60000 square feet of banquet space and 7 food and beverage outlets.This includes 3 restaurants 2 bars a pool and in-room dining.

In this role you will oversee the fine dining Bull & Bear Restaurant managing a team of 25-30 and reporting directly to the Complex Director of Food & Beverage

Bull & Bear has been named one of the top 100 Restaurants in the U.S. by Open Tableoffering a menu of re-imagined steakhouse classics trend-setting fare and renowned for tableside preparation with the highest levels of personalized restaurant is open for dinner service 7 days a week.

The ideal candidate must be an excellent leader with a passion for creating extraordinary experiences a talent for training and developing others and a proven record of successfully managing all aspectsof a fine dining establishment. This includes financial performance social media reputation local market captureand team member satisfaction and least 3-5 years of restaurant management experience in an upscale dining environment is required. Advanced beverage knowledge Level 2 Sommelier and prior luxury hotel experience area plus.

Want to learn moreHotel WebsiteFacebookInstagram

What will I be doing

As a Restaurant General Manager you would be responsible for directing and administering the activities and services of the signature restaurantin the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Plan and direct all aspects of restaurant operations to include but not limited to guest service standards and initiatives product quality cost controls and overall profitability marketing initiatives systems use and management budgeting and forecasting department management policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include but not limited to providing supervision and professional development conducting counselling and evaluations and delivering recognition and reward
• Maximize efficiency technology system(s) (i.e. Open Table)
• Monitor and assess service and satisfaction trends evaluate and address issues and make improvements accordingly
• Ensure compliance with health safety sanitation and alcohol awareness standards
• Initiate and implement up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue including but not limited to creating new menus and cross-selling products and services hotel-wide
• Recruit interview and train team members