David Kennedy Recruitment is working with an award-winning multi-licensed broker who offers online CFD trading on FX crypto oil metals shares and indices and seeking to onboard Development Team Lead to join their team in Limassol.
Position: Development Team Lead
Location: Limassol Cyprus
Work model: hybrid
Employment type: Full-time
Remuneration: base salary bonuses.
DUTIES AND RESPONSIBILITIES:
Assist in the daily management and maintenance of the companys CRM system
Create modify and deactivate user accounts and permissions
Monitor system performance and report technical issues
Support data accuracy uploads and system clean-up activities
Assist in implementing workflows automations and system configurations
Support the administration of Zendesk including ticket views triggers automations and user roles
Monitor ticket flow and ensure proper routing
Generate reports on ticket performance and team metrics
Optimize support processes within Zendesk
Provide first-level internal support for system-related issues
Liaise with external system providers for technical escalations
Assist in testing new features integrations and system updates
Maintain documentation of system configurations and processes.
REQUIREMENTS:
Bachelors degree in Computer Science Computer Engineering or related field
5 years of experience in full-stack software development
2 years of experience managing or leading a development team
Strong experience with NodeJS ExpressJS and modern JavaScript (ES6)
Experience with web technologies including HTML5 and CSS3
Familiarity with AWS services
Strong communication leadership and mentoring skills
Ability to work under pressure and meet deadlines
Fluent in English
Experience in forex or iGaming industry is an advantage.
BENEFITS:
Excellent remuneration package based on experience skills and performance
Comprehensive private medical insurance
Performance-based end-of-year bonus
Hybrid working arrangement
Ongoing training and professional development opportunities
International working environment
And many more!!!
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.