Director of Product
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Job Location:
Hemel Hempstead - UK
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
For us tech has never been about just hardware or software. Its about people. Its our meaningful relationships deep expertise and practical know-how in technology that drive what we do. We put our customers our partners and the environment at the heart of everything we do and our people are the difference that make the difference.
At boxxe we understand we collaborate we simplify we care and we deliver; together we are making tech human.
Your Mission
The Director of Product will lead the development and scaling of our internal product function that creates differentiated innovation and capability enabling market differentiation in how we sell strategic vendor products and solutions with managed services attached. This is a rare opportunity to operate with a start-up mindset inside a mature 650m organisation rapidly scaling the companys existing capability into a multi-vendor platform-based product ecosystem. This role requires a blend of strategic technical leadership commercial acumen and hands-on product expertise to build a high-performing product function that delivers measurable value revenue growth and drives competitive advantage success in the market.
What youll be doing
- Own and shape the endtoend product strategy across vendor integrations managed services and internal platforms.
- Drive innovation and differentiation including the creation of proprietary IP that strengthens market position and demand.
- Build a strong pipeline of new product ideas aligned to customer needs market trends and strategic vendor technologies.
- Secure and manage product budgets funding models and business cases with clear ROI.
- Influence senior stakeholders and align product strategy with wider business goals.
- Encourage innovation through R&D initiatives partnerships and collaborative ways of working.
- Own the product portfolio prioritising investment and retiring underperforming products.
- Define pricing models SLAs and commercial frameworks for products and IP.
- Establish clear product lifecycle management from discovery through to optimisation.
- Lead the delivery of digital products service capabilities and vendorintegrated solutions with a strong customer focus.
- Champion agile delivery including backlog management and sprint planning to accelerate time to market while ensuring all products meet high standards for quality performance security and reliability.
- Scale products as new vendors and technologies are introduced.
- Embed automation CI/CD InfrastructureasCode and reusable IP to improve speed and reduce cost.
- Validate success through pilots adoption revenue performance and ROI tracking.
- Own the operational lifecycle of products including DevOps support and ongoing maintenance.
- Ensure stability uptime and operational excellence for all live products.
- Implement monitoring and analytics to improve performance and customer experience.
- Ensure compliance with regulatory and security standards.
- Manage technical debt and maintain scalable modern product architecture.
- Improve product and enablement documentation to support adoption and efficiency.
- Build lead and grow a highperforming multidisciplinary product team.
- Introduce modern product management practices that support transparency and accountability.
- Set clear expectations and create a culture of ownership and highimpact delivery.
- Promote strong crossfunctional collaboration across the business.
- Identify opportunities to monetise product capabilities through managed services and vendoraligned offerings.
- Partner with Sales Marketing and Practice teams on value propositions and gotomarket strategies.
- Track market trends competition and technology developments in the UK reseller and MSP space.
- Ensure product decisions are driven by customer insight market data and financial analysis.
What experience we think youll need
- Proven track record leading product teams in a technology MSP VAR or SaaS environment
- Strong understanding of managed services and strategic vendor ecosystems (Cisco Fortinet Palo Alto VMware Dell Microsoft Azure HPE)
- Expertise in product lifecycle management roadmap planning and agile delivery
- Experience building or scaling platform-based product capabilities ideally involving vendor integration
- Demonstrated ability to deliver both strategic roadmaps and hands-on tactical execution
- Experience managing technical products with operational dependencies (DevOps support service delivery)
- Strong commercial acumen including ability to build business cases demonstrate ROI secure investment and manage budgets
- Ability to thrive in a scale-up environmentcomfortable with ambiguity proactive problem solving and rapid iteration
- Excellent leadership communication and stakeholder-management skills
What success looks like
Within 12 months the Director of Product will have:
- Successfully integrated the boxxe Intelligence platform and value proposition across multiple strategic vendors.
- Built a high-performing product function aligned to the organisational plan.
- Demonstrated measurable commercial impact through increased win rates attachment of managed services and improved operational efficiency.
- Embedded a culture of innovation agility and continuous improvement
- Adoption and utilisation of new product capabilities and features by internal and external customers.
As an equal opportunity employer we are committed to building a team that represents a variety of backgrounds perspectives and skills. boxxe does not discriminate based on race religion colour national origin sexual orientation gender identity age marital status veteran status or disability status. All our employment is based on qualification excellence and business need.
Required Experience:
Director
Key Skills
About Company
Leading provider of hardware, software and managed IT services. We implement flexible tech solutions to accelerate growth, increase productivity and reduce downtime.
