Credit & Collections Analyst III
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Our Mission:
Our mission is to multiply what matters: growth retention and efficiency. We envision a future where companies teams and people reach their full potential.
Our People:
People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team Stay Curious Do The Right Thing Own the Outcome and Create Belonging. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves take risks act with integrity and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career.
Position Overview:
Werelooking for a proactive and detail-oriented Credit and Collections Analyst IIIwhosexcited to take ownership of a dynamic portfolio and make a real impact on cash flow and customer this role youwontjust be chasing paymentsyoullbe building relationships solving problems and partnering across teams to keep things running smoothly.
Youllplay a key role in driving collections strategyidentifyingtrends in our receivables and bringing forward ideas that improve how we work. From leading forecast conversations to mentoring junior team members this isa great opportunityfor someone who enjoys both rolling up their sleeves and influencing the bigger picture.
Ifyouresomeone who thrives in a fast-paced environment loves turning data into action and takes pride in creating efficient scalable processeswedlove to have you on the team.
This positionwill reportdirectly to theManager Accounts Receivable.
What you will do:
- Manage an assigned portfolio of customer accounts ensuringtimelycollection of outstanding balances and reducing delinquency
- Conduct proactive outreach to customers via phone and email to resolve past-due invoices and secure payment commitments
- Analyze weekly aging reports toidentifytrends highlight at-risk accounts andprovideactionable insights to leadership
- Lead weekly collections forecast calls ensuring alignment with cash flow expectations and escalating variances as needed
- Partner cross-functionally with Billing Cash Application Sales and Customer Success teams to resolve disputes and payment issues
- Perform monthly and quarterly responsibilities such as Allowance Analysis and journal entry collection escalationfor doubtful accounts and monthly reporting package for collections metrics.
- Investigate and resolve billing discrepancies misapplied payments and unapplied cash in collaboration with internal teams
- Maintain detailed andaccuratecollection notes and account histories within the system to support transparency and continuity
- Recommend and implement strategies to improve key performance metrics such as DSO past-due percentages andbad debt
- Serve as a subject matter expert in collections processes providing guidance training and support to junior team members
- Collaborate with field representatives and internal stakeholders to resolve complex customer issues and support strategic initiatives
- Act as the primary point of contact for third-party collections agencies managing relationships and monitoring performance
- Contribute to the development and continuous improvement of collections policies procedures and tools to enhance efficiency and scalability
What you will need:
- Bachelors degree in Finance Accounting Business or related field (or equivalent experience)
- 47 years of experience in credit and collections or accounts receivable
- Strong analytical skills with experience interpreting aging reports and collections data
- Proven ability to manage complex portfolios and resolve escalated customer issues
- Experience working cross-functionally in a fast-paced environment
- Excellent communication negotiation and problem-solving skills
- Proficiencyin ERP systems and collections tools bonus ifyouveworked in Sage Intacct and Lockstep
Our Benefits:
Full-time employees can take advantage of health coverage paid parental leave generous paid time-off and holidays quarterly self-care days off and stock options. Well make sure you have the equipment and support you need to work and connect with your teams at home or in one of our offices.
We have a growth mindset culture that is represented in all that we do from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events we celebrate and energize all 6sense employees and their backgrounds.
Equal Opportunity Employer:
6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to .
We are aware of recruiting impersonationattempts that are not affiliated with 6sense in any way. All email communications from 6sense will originate from the @ domain. We will not initially contact you via text message and will never request payments. If you are uncertain whether you have been contacted by an official 6sense employee reach out to jobs@
Required Experience:
IC
Key Skills
About Company
Reinvent the way your company creates, manages, & converts pipeline to revenue. Our ABM software reveals revenue insights that leads to high-quality pipeline, eliminating guesswork & empowering your revenue team with the data and visibility it needs.
