RR-Analyst III Infrastructure Services

Job Description:

The IT Asset Data Administrator is responsible for managing and maintaining accurate asset data within the asset management system (e.g. ServiceNow) for the supported client/account. This role ensures end-to-end tracking of hardware and software assets by handling IMACD (Install Move Add Change Dispose) requests performing data reconciliation and supporting reporting requirements to enable effective asset governance and compliance.

Key Responsibilities

• Manage asset lifecycle activities including Install Move Add Change and Dispose (IMACD) for hardware and software assets

• Create update and maintain asset records in the asset management tool (e.g. ServiceNow)

• Ensure data accuracy completeness and consistency across all asset records

• Perform regular reconciliation of asset data against multiple data sources (procurement inventory discovery tools etc.)

• Monitor asset status and ensure timely updates throughout the lifecycle

• Validate and track asset movements across locations users and stockrooms

• Support audit and compliance requirements by maintaining accurate asset records and documentation

• Generate periodic and ad-hoc reports for stakeholders and leadership

• Identify and resolve data discrepancies and drive data quality improvements

• Collaborate with cross-functional teams (procurement IT support vendors) for asset-related activities

• Support stock management and disposal tracking processes

Required Skills & Qualifications

• Bachelors degree in IT Computer Science or related field (or equivalent experience)

• 01 years of experience in IT Asset Management (HAM/SAM) or IT operations

• Hands-on experience with asset management tools such as ServiceNow

• Good understanding of IT asset lifecycle management

• Strong data management and analytical skills

• Proficiency in Microsoft Excel (pivot tables VLOOKUP data analysis)

• Attention to detail with strong problem-solving abilities

• Good communication and stakeholder management skills

Preferred Skills

• Experience with discovery tools (e.g. SCCM Intune Tanium)

• Knowledge of software licensing (SAM) concepts and compliance

• Familiarity with ITIL processes

• Experience in reporting tools (Power BI Tableau)

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.