Gateway Office Operations Agent
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Job Location:
King of Prussia, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Gateway Office Operations Agent
Location: King of Prussia PA 19406
Duration: 167 days
Shift Timings: Monday to Friday 12pm to 9pm
Note: Temp to Perm. Department: Operations Level 1. Reports to: Gateway Office Operations Manager. Interview Required: Please submit resumes and cover sheets of qualified candidates based on the above. On the cover sheet please put the availability of the candidate for a F2F (on site) interview either in the comment section or the interview section.
Summary of Job:
Responsible for preparing packing supplies handling live shipments and supporting export logistics operations with a focus on cold chain management. Ensures temperature-sensitive products are properly packed documented and shipped in compliance with internal procedures and international requirements.
Must-have/Required skills:
- High School Diploma or GED
- Ability to read understand and follow written instructions in English
- Strong organizational and multitasking skills
- Attention to detail and accuracy
- Basic computer skills (data entry Excel internal systems)
- Ability to lift up to 75 lbs
- Strong interpersonal and communication skills
- Ability to follow detailed instructions and exercise good judgment
Nice-to-have skills:
- Experience in logistics or supply chain operations
- Cold chain handling experience (temperature-sensitive shipments)
- Experience with shipment booking systems (e.g. Triose)
- Familiarity with warehouse operations and packaging processes
- Experience using pallet jacks
Key responsibilities and duties:
- Prepare packing supplies for clients and manage live shipment handling for export
- Review and follow temperature handling instructions to maintain product integrity
- Follow interdepartmental and international office instructions for packaging and replenishment
- Process shipments ensuring accuracy of paperwork and compliance with requirements
- Monitor and manage On-Hold shipments for export or delivery approval
- Book cargo space and coordinate shipments through systems such as Triose
- Maintain and refurbish reusable packaging materials
- Perform cold chain packaging tasks including gel pack preparation configuration and refurbishment
- Monitor and respond to emails and internal notes in a timely manner
- Complete daily operational reports using internal systems and Excel spreadsheets
- Update shipment data and perform investigations as needed
- Operate pallet jack for material movement
- Support customer packaging needs and replenishment activities
- Complete all required training within deadlines
- Follow all company policies procedures and safety guidelines
- Perform additional duties as assigned
Work Environment:
- Combination of warehouse and office setting
- Exposure to refrigerated environments (walk-in refrigerators/freezers)
- Physically demanding role involving lifting and material handling
Additional Requirements:
- Willingness to work overtime as needed
- Ability to work in temperature-controlled environments
- Strong commitment to safety and compliance
