Representative I, Patient Access Emergency Room-full time Evenings-Davenport
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Job Location:
Davenport, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Employment Type:
Full timeShift:
Evening ShiftDescription:
At MercyOne health care is more than just a doctors visit or a place to go when youre in need of medical attention. Our Mission is based on improving the health of our communities that means not only when you are sick but keeping you well.MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf Iowa and Rock Island and Moline Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System and recognition for being in the top 1 percent in the nation for patient safety.
Join the MercyOne Genesis Family! We are looking to hire an Emergency Department Representative I
Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity payer pre-certifications & referrals. Provides general information to hospital users patients families & physician offices.
As an Emergency Department Registrar at MercyOne Genesis you will:
Be responsible for coordinating all patient registration activities including greeting patients/families processing patient registration in an efficient and courteous manner obtaining accurate patient demographics and insurance information pre-registering patients contacting precertification agencies when appropriate obtaining all necessary consents and serving as the initial point of contact for patients coming into MercyOne Genesis
Register patients who present to the ED for ED services
Register patients who present to the hospital for ancillary testing outpatient procedures or hospital admission
Verify insurance benefits
Collect appropriate deposits and co-payments for services and making referrals to the Insurance Verification team as needed
Provide medics and clinical staff any necessary admitting documentation for the ED patients and discussing payment arrangements with patients when appropriate
All tasks must be completed in compliance with HIPAA EMTALA CMS and JCHAO guidelines and regulation
Schedule:
full time-Night shift. Some weekends and holidays
32 hours per week. Every other Weekend Some Holidays
General Requirements:
No experience required
Medical Terminology; CHAT; computer knowledge and strong computer/keyboarding skills
Education:
PAR I
Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred.
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
Required Experience:
Unclear Seniority
Key Skills
About Company
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity ... View more
