Digital Marketing Specialist, Ops Internal Comms

Join our team to shape how thousands of Amazon Operations employees stay informed and connected. Youll manage the full lifecycle of internal communicationsfrom strategy to deliveryacross email web and digital channels ensuring critical messages reach the right people at the right time.

Key job responsibilities
Manage project timelines and coordinate production workflows for daily and weekly internal communications across multiple channels
Maintain and expand distribution lists and cOmmunication resources to ensure messages reach intended audiences accurately
Oversee communication requests access permissions and administrative processes to keep owned channels and team workflows running smoothly
Create refine and distribute communication templates and materials that maintain consistency and quality across internal channels
Respond to urgent communication needs and provide support for troubleshooting issues on owned internal channels



A day in the life
As a Digital Marketing Specialist youll be the backbone of our internal communications operation. Your day might include coordinating the production and publishing of weekly employee newsletters managing distribution lists to ensure messages reach the correct audience and troubleshooting urgent communication needs as they arise. Youll work closely with Operations teams to understand their communication goals then translate those into compelling content delivered through our owned channels. Beyond routine tasks youll collaborate with colleagues across the organization to track campaign performance gather feedback from employees and continuously refine how we communicate. Youll balance multiple projects with competing deadlines while maintaining the quality and consistency our audience expects.

About the team
We are a collaborative group dedicated to connecting Amazon Operations employees with the information and resources they need to succeed. Our team believes that clear timely communication is foundational to organizational success. Were building a communication infrastructure that scales across the company while remaining responsive to the unique needs of different business areas. When you join us youll work alongside communications professionals project managers and Operations leaders who value precision reliability and creative problem-solving. Together were creating communication experiences that inform engage and support our employees. Were excited to welcome someone who shares our commitment to operational excellence and can help us continue evolving how we connect with our audience.

- Experience in professional non-internship marketing
- Experience with Excel or Tableau (data manipulation macros charts and pivot tables)
- Experience in a marketing role

- Experience using integrated campaigns to solve brand/business challenges
- Experience working with a Content Management System (e.g. Wordpress Drupal Joomla etc.)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.