Process Excellence Manager

Chennai - India

Monthly Salary: Not Disclosed

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Process Excellence Manager

Location: Chennai (Work from Office)

Start Date: Immediate

Engagement Mode: Full Time

Shift Timing: 10.00 - 7.00PM IST

Role Overview: The Process Excellence Manager is responsible for establishing standardizing and continuously improving organizational processes to ensure quality consistency and compliance. The role works closely with cross-functional teams to drive process adherence conduct audits and build a culture of continuous improvement across the organization.

Key Responsibilities:

Strategy & Compliance:

Develop and implement QMS policies SOPs and process frameworks to ensure adherence to internal standards and external benchmarks (ISO / CMMI where applicable).

Audit & Review:

Conduct periodic internal audits process reviews and management reviews to evaluate effectiveness and drive compliance across functions.

Process Standardization:

Define document and roll out standardized processes across departments (delivery HR sales finance) to ensure consistency and scalability.

Process Improvement:

Identify gaps drive corrective and preventive actions and promote a continuous improvement mindset with a risk-based approach.

Governance & Reporting:

Establish KPIs dashboards and reporting mechanisms to track process adherence quality metrics and improvement initiatives.

Stakeholder Management:

Work with cross-functional teams to ensure adoption of processes drive awareness and embed a culture of quality across the organization.

Qualifications and Skills:

Experience:

10 years in QMS / Quality / Process Excellence roles preferably in IT services or consulting environment.

Certifications:

ISO 9001:2015 (Lead Auditor/Internal Auditor) Six Sigma (Green Belt preferred).

Knowledge:

Strong expertise in process documentation audits compliance frameworks and continuous improvement methodologies.

Core Skills:

Process mapping & SOP creation

Audit and compliance management

Analytical and problem-solving skills

Strong stakeholder and change management

Required Skills:

Job Title: Process Excellence Manager Location: Chennai (Work from Office) Start Date: Immediate Engagement Mode: Full Time Shift Timing: 10.00 - 7.00PM IST Role Overview: The Process Excellence Manager is responsible for establishing standardizing and continuously improving organizational processes to ensure quality consistency and compliance. The role works closely with cross-functional teams to drive process adherence conduct audits and build a culture of continuous improvement across the organization. Key Responsibilities: Strategy & Compliance: Develop and implement QMS policies SOPs and process frameworks to ensure adherence to internal standards and external benchmarks (ISO / CMMI where applicable). Audit & Review: Conduct periodic internal audits process reviews and management reviews to evaluate effectiveness and drive compliance across functions. Process Standardization: Define document and roll out standardized processes across departments (delivery HR sales finance) to ensure consistency and scalability. Process Improvement: Identify gaps drive corrective and preventive actions and promote a continuous improvement mindset with a risk-based approach. Governance & Reporting: Establish KPIs dashboards and reporting mechanisms to track process adherence quality metrics and improvement initiatives. Stakeholder Management: Work with cross-functional teams to ensure adoption of processes drive awareness and embed a culture of quality across the organization. Qualifications and Skills: Experience: 10 years in QMS / Quality / Process Excellence roles preferably in IT services or consulting environment. Certifications: ISO 9001:2015 (Lead Auditor/Internal Auditor) Six Sigma (Green Belt preferred). Knowledge: Strong expertise in process documentation audits compliance frameworks and continuous improvement methodologies. Core Skills: Process mapping & SOP creation Audit and compliance management Analytical and problem-solving skills Strong stakeholder and change management

Required Education:

Any Degreee