Test Administrator (Richmond, VA)

Pearson VUE () is the global leader in computer-based testing for information technology academic government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the worlds most comprehensive and secure network of test centers in more than 180 countries where we validate the skills and knowledge of millions of individuals every year.

Pearson VUE is a business of Pearson the worlds leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Pearson VUE offers a great environment to start or grow your career. We are now hiring for a regular part-time Test Administrator to join our team based in Richmond VA (7202 Glen Forest Dr).

Starting pay is $17.75 per hour eligible for accrued paid sick time. Learn more at:

The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly this position you will be required to:

• Comply with all testing procedures and strictly adhere to company policies using careful judgment.
• Check in testing candidates verify identification and explain the exam process.
• Proctor / invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.

Schedule Requirements

Our ideal candidate is a team player with flexible availability. Shifts may be scheduled any day - Monday through Saturday - between 7:00 AM and 9:00 PM with an expectation to work approximately 24 Saturdays per month. Sunday shifts are uncommon but may be scheduled occasionally if business needs arise.

Most shifts are approximately 6 hours long. Morning shifts typically start around 7:20 AM and may end between 11:30 AM and 2:00 PM while afternoon shifts usually begin between 12:003:00 PM and end between 6:008:30 PM. From time to time longer shifts may be scheduled to support higher testing volumes particularly during peak periods.

This is a strictly parttime position and will remain as such averaging 1519 hours per week with the opportunity to work additional hours during peak summer and fall testing seasons.

Schedules are generally provided at least two weeks in advance to support planning.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word Excel and Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from testing room. Must be able to bend stoop and lift up to 20 lbs. with reasonable accommodation.
• Must be comfortable in a quiet testing environment hear soft voices and see details from a distance.

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