Business Process Owner
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Position Summary:
The ERP APAC Business Process Owner (BPO) is responsible for the overall success and performance of a specific end-to-end business process and ERP system ensuring it aligns with company goals and is continuously optimized for efficiency and value. Key responsibilities include defining the process which drives the ERP system implementing both Process and System improvements. This senior role acts as the ultimate accountable party for the Process and System outcomes connecting strategic goals with daily operations.
Main Responsibilities and Authority
- Process Definition and Governance:
- Formally define the scope and objectives of a specific process document its steps and manage changes or improvements by anyone interacting with it.
- Strategic Alignment:
- Ensure the process is aligned with the organizations broader strategic goals and contributes to business value.
- Continuous Improvement:
- Identify and implement opportunities for process improvement and automation to enhance efficiency and quality.
- Stakeholder Co-ordination:
- Work with other process owners subject matter experts Global Team and internal teams to ensure smooth handoffs and continuity.
- Process Mapping & Validation:
- Own the effort to map out current (as-is) and future (to-be) business processes.
- Support Change Management:
- Assist and/or drive change management initiatives to ensure smooth transition to new processes.
- Communicate changes effectively to all stakeholders and provide necessary training.
- Decision-Making Authority:
- Act as the primary decision-maker for process-related changes within the ERP environment.
- Collaborates with functional consultants to ensure business needs are met.
- Testing & Validation:
- Oversee the testing and validation of new processes and system configurations.
- Ensure that all changes are thoroughly tested before implementation
- Post Go-Live Support:
- Provide ongoing support and troubleshooting for business processes post-implementation.
- Monitor process performance and make adjustments as needed
- Documentation:
- Create and maintain comprehensive documentation for all business processes.
- Ensure that documentation is up-to-date and accessible to relevant stakeholders.
- Data-Driven Decision Making:
- Utilize business intelligence tools to gather and analyze process performance data.
Competency
- Ability to work autonomously and demonstrate high self-motivation.
- Strong focus on customer satisfaction and service orientation.
- Excellent analytical and communication abilities.
- Strong leadership communication and people skills are essential for coordinating teams and stakeholders.
- Objectivity and flexibility are also key qualities for a process owner.
- Proactive approach with a strong drive for achieving performance goals.
- Adaptable and a strong commitment to keeping systems operational.
- Proficiency in English including speaking writing understanding and reading
Qualification
Education : Bachelors Degree / Diploma
Working Experience : 3 or more years of experience in business process management with at 2 years or more in a similar role within an ERP environment preferred D365FO
Relevant Microsoft ERP certifications are a plus
Other Requirement : Highly initiative and self-responsibility. Teamwork Spirit
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Key Skills
About Company
SteelSeries is a leading manufacturer of gaming peripherals and accessories, including headsets, keyboards, mice, and mousepads.
