PAH Alliance Executive-1

Job Description

Job Title: PAH Alliance Executive (PAE) Ethical Channel

Country: Thailand

Division: Human Health

Job Type: Permanent

Reports to: Franchise Lead

Major Accountabilities:

Territory Analysis and Planning:

• Has a deep understanding of PAH patient journey Key customers (Physician and Nurses) external environment and competitors of responsible territory
• Identifies the pain points and unmet needs in the PAH patient journey at account level and partner with cross functional teams on the development design and implementation of the solutions
• Develops a territory & account business plan to identify opportunities and to ensure the achievement of business objectives e.g. listing plan sales targets
• Data-Driven Analysis and Planning:
  • Collaborates with cross functional team to analyze both internal and external data to support business planning and implementation and capture accurate data on customers side.

Business Execution:

• Develops deep specialist product and disease state knowledge in a specific therapeutic area and leverages this to support sound clinical discussions with target HCPs
• Implements a territory and account business plan to achieve assigned targets (both sales & qualitative)
• Coordinates with Franchise Lead and relevant Cross functional team to deploy approved promotional materials and activities; coordinates direct promotion programs.
• Complete product listing process in hospital with identified PAH centers
• Update customer database and target segmentation continuously
• Executes effective call plans by developing individualized and orchestrating the Omni-channel Customer Engagement (OCE) plan.
• Display professional engagement during interaction with customers and bring better health outcomes for HCPs and PAH patients

Tracking and Monitoring:

• Successfully complete all training requirements including product examinations
• Tracks and monitors business plan implementation and objectives e.g. sales target market share growth budget management (monthly quarterly and YTD) and prepares sales forecasting / planning
• Maintain accurate customer call records and ensure all data entered into Veeva system
• Reporting in timely & accurate manner

Ethics and Compliance:

• Works within Integrity & ensures all processes are done in compliant with companys medical-legal and compliance framework / SOP and ensures those around him/her do the same

Required Qualifications:

• Education: Bachelors Degree in Pharmacy Science or related field
• Languages: Fair command of English communication

Required Experience and Skills:

• Preferable at least 2 years of relevant experience in sales/customer-facing with preference in the healthcare/pharmaceutical industry
• Experience in cardiology pulmonology or rare disease business is preferred
• Be able to travel country work after hours and occasional weekend work
• Be able to understand customer needs and gaps with strong customer focus
• Experience within the pharma industry in identifying patient journey implementing customer solutions and digital innovation to address pain points and leading better healthcare outcomes are preferable
• Strong and proactive business result focus and proven ability to provide insights that increase business growth
• Positive attitude with growth mindset speak-up and constructive feedback
• Proven team player and able to work with all cross-functional teams

Required Skills:

Preferred Skills:

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Current Contingent Workers apply HERE

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Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

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