Communications Operator (54563)
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Job Location:
Lynchburg, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Summary/objective
Manages all incoming phone operations and is the voice of Randolph College.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Information operations include operation of multi-line telephone paging system and two-way radio equipment base center
- Directs all telephone calls to proper business office in a timely and professional manner
- Documents shift events and occurrences and calls for any services on the appropriate form using standard grammar
- Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions objectives duties and tasks not specifically listed herein
- In performing functions duties or tasks employees are required to know and follow safe work practices and to be aware of company policies and procedures related to job safety including safety rules and regulations. Employees are required to notify supervisor upon becoming aware of unsafe working conditions.
- Monitors card access to facilities with such devices to prevent unapproved or unlawful entry; controls card access entrances
- Monitors the burglar and fire alarm systems
- Distributes keys as needed following key control policy
- Makes emergency notifications during unusual occurrences
- Promotes positive community relations
- Handles information in a confidential manner
- Interacts with Students Staff and Faculty
- Performs other duties and tasks as assigned
- Functions as an essential employee during Campus closures (planned and unplanned)
Competencies
- Good written and oral communication skills along with interpersonal skills.
- Ability to work with college-aged students.
- Self-Starter with the ability to work independently and as a supporting team member.
Supervisory responsibilities
N/A
Work environment
Person typically works in an office environment.
Physical demands
May occasionally lift 10/15 lbs or may walk and/or bend in the performance of the job functions. May be exposed to stressful situations. May be required to work overtime without advance notice.
Travel required
Required education and experience
- High school diploma or equivalent.
- Computer skills; Microsoft Office suite.
Preferred education and experience
- Prior switchboard or communications operator experience.
- Organizational abilities.
Affirmative Action/EEO statement
Randolph College is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race color religion gender sexual orientation sex (including pregnancy) gender identity gender expression national origin age disability genetic information marital status veteran status political beliefs or any other classification protected by applicable law. Randolph College does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates as required by Title IX including in admission and employment.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
