Senior VoIP Network Engineer (UCCE Preferred) 15+ Years required
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Job Location:
Atlantic City, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a highly experienced Senior VoIP / Network Engineer with 15 years of hands-on experience in enterprise voice and network infrastructure. The ideal candidate will have deep expertise in VoIP technologies advanced networking and troubleshooting complex large-scale communication environments. Experience with Cisco contact center technologies (UCCE) is preferred.
Key Responsibilities
VoIP / Voice Engineering
Design and architect enterprise VoIP and IP telephony solutions
Lead implementation of SIP RTP and call control protocols
Troubleshoot complex voice quality issues (latency jitter packet loss)
Manage dial plans call routing and call flow design
Network Engineering
Architect and manage enterprise network infrastructure (routers switches firewalls)
Implement advanced TCP/IP VLANs QoS and VPN solutions
Optimize networks for real-time voice traffic and high availability
Lead network performance tuning and capacity planning
Unified Communications / UCCE (Preferred)
Support and integrate Cisco UCCE / Contact Center solutions
Work with ICM CVP and CUCM environments
Troubleshoot and optimize call center routing and IVR systems
Leadership & Troubleshooting
Lead complex troubleshooting and root cause analysis (RCA)
Mentor junior engineers and provide technical guidance
Collaborate with cross-functional teams on enterprise projects
Security & Compliance
Ensure secure voice and network architecture
Implement best practices for compliance and data protection
Qualifications :
Preferred Skills
- Bachelors degree in Computer Science Information Technology Telecommunications or related field
Experience with Cisco UCCE (Unified Contact Center Enterprise)
Knowledge of ICM CVP CUCM
Experience with Unified Communications and Cloud VoIP
Certifications: CCNP CCIE or equivalent
Additional Information :
This is a 100% onsite role based in Atlantic City NJ
Remote Work :
No
Employment Type :
Contract
Key Skills
About Company
StarTekk’s adoption of Digital Transformation is to accelerate organizational growth, increase efficiencies and help Star Workforce achieve focused business goals. The Employee will help our organization to identify and bridge the gap that exists in the business by analyzing the data, ... View more
