Department Supervisor (Route Drivers)
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Job Location:
Fort Wayne, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Element Fort Wayne has an opportunity for a Field Services Department Supervisor/Route Coordinator. The Department Supervisor is a key member of the field services department and is responsible for daily route planning as well as management of the warehouse and testing supplies. The Department Supervisor oversees at least eight field technicians across three laboratory locations and is directly responsible for ensuring that samples are collected and returned to the laboratory on addition to route planning and staff supervision the Department Supervisor must be able to properly collect and handle client samples when field service needs require on route assistance with sample pickup or collection. Lastly the department supervisor will routinely field calls and emails from internal and external customers.
Responsibilities
- Adhere to support and follow all Element safety guidelines
- Daily/weekly route planning for field technicians
- Ensure customer satisfaction through daily interaction with field technicians and execution of operational job
- Understand customer needs in order to translate and deliver desired customer result
- Project management employee development discipline other transactional duties associated with this role
Skills / Qualifications
- Strong computer skills including proficiency in word processing and spreadsheet software
- Ability to lift <50 lbs. often and > 50 lbs. on occasion and stand on feet for long periods of time
- Ability to work primarily alone and make independent decisions during the course of the work day
- Proven and recognized ability to provide accurate and timely status reports to internal and external customers
- Excellent communication skills and telephone etiquette
- HS diploma or GED certificate required. College or vocational school coursework preferred.
- Experience in laboratory setting is a plus
- Candidates must possess their own means of transportation to commute to and from the laboratory. Company vehicles must be left onsite after hours
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Diversity Statement
At Element we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming the worlds most trusted testing partner.
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age disability ethnic origin gender marital status race religion responsibility of dependents sexual orientation or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.
Required Experience:
Manager
About Company
We Are Element A global provider of Testing, Inspection and Certification services for a diverse range of materials and products in sectors where failure in service is not an option. As one of the leading providers of testing, inspection and certification services to many of the world ... View more
