This position supports the comprehensive delivery of human resources services within the Department of Pediatrics and the Stead Family Childrens Hospital. It coordinates and manages the full lifecycle of faculty and providers including recruitment onboarding credentialing billing enrollment compliance monitoring faculty development promotion HR operations and reporting. The position ensures that faculty advanced practice providers and licensed independent providers are practiceready compliant with institutional and regulatory requirements and fully supported throughout their academic and clinical careers. Success in this position requires strong organizational skills sound policy interpretation proficiency with HR and clinical systems effective data management and the ability to oversee multiple complex processes simultaneously. This job description outlines the role of two (2) HR Specialists who share the duties equitably.
Position Responsibilities |
Faculty & Provider Recruitment
Participate in faculty recruitment meetings with department leadership.
May assist Senior HR Specialist with faculty recruitment processes as needed.
Facilitate adjunct secondary and visiting faculty appointments and reappointments.
Onboarding & HR Operations
Coordinate onboarding and orientation for residents fellows faculty staff and providers.
Maintain communication with new hires throughout onboarding and credentialing.
Initiate and process HR workflow transactions (appointments transfers promotions terminations status changes).
Facilitate system access account setup and operational readiness.
Complete I-9 documentation as needed.
Maintain confidential personnel records.
Monitor HR inbox and respond to or route inquiries appropriately.
Respond to employment verification requests.
Provider Credentialing & Compliances
Coordinate credentialing for faculty ARNPs PAs and licensed independent providers.
Identify appropriate start dates aligned with credentialing timelines; notify leadership of delays impacting start dates.
Send credentialing packets; track completion and follow up as needed.
Serve as primary liaison with the Clinical Staff Office (CSO).
Facilitate FPPE IPPE and OPPE processes.
Monitor re-credentialing cycles and privilege modifications.
Review Interim Monitoring Reports and proactively track licensure/certification renewals.
Resolve re-credentialing/licensing issues in collaboration with HR leadership.
Maintain licensure documentation within the Compliance & Qualifications (CQ) system.
Utilize CredentialStream effectively as departmental point of contact.
Provide regular updates to divisions and escalate issues as necessary.
Provider Billing Enrollment
Distribute and track billing enrollments and re-certifications.
Ensure timely return of documentation to Patient Financial Services.
Collaborate with Business Analyst to resolve billing-related issues.
Faculty Development & Annual Review
Coordinate annual faculty review process (FRAP system).
Ensure compliance with deadlines established by the Office of the Provost and Carver College of Medicine.
Compile and disseminate Professional Metrics annually.
Support mentoring program for junior faculty.
Compile and review teaching evaluations.
Provide guidance to faculty PAC members Vice Chairs and DEO on development processes.
Recommend process improvements.
Coordinate and manage the process for change of academic track
Faculty Promotion
Coordinate faculty promotion processes consistent with University and CCOM policies.
Conduct preliminary review of promotion materials and identify gaps.
Troubleshoot Promotion & Tenure system issues.
Coordinate promotion meetings voting processes and required documentation.
Collaborate with secondary departments for joint appointments.
Provide guidance and training to candidates and committee members.
Compliance with Policies Laws & Regulations
Monitor completion of required compliance elements.
Prepare weekly compliance and delinquency reports.
Follow up with employees regarding overdue or upcoming compliance items.
Initiate or request extensions in CQ as appropriate.
Partner with Employee Health Health Care HR and central offices to resolve issues.
Coordinate job shadow requests in compliance with policy.
Respond to compliance-related and professional metric inquiries.
Advising Communication & Reporting
Serve as resource for faculty providers and staff regarding HR processes and policies.
Intake and triage HR-related inquiries.
Provide assistance guidance and training to Division Program Coordinators and HR student employees.
Develop and distribute communication materials regarding policy updates.
Prepare comprehensive HR reports and ad hoc analyses.
Participate in special projects committee work and training initiatives.
Education Requirements |
A Bachelors degree in Human Resources Management or Business Administration or related field or an equivalent combination of education and experience.
Experience Requirements |
One to three years of related experience in human resources.
Excellent written and verbal communication and interpersonal skills.
Demonstrated ability to successfully balance multiple priorities and tasks simultaneously.
Demonstrated proficiency with Microsoft Office and computer software applications.
Position and Application Details
Successful candidates will be subject to a criminal background check and education/credential candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process.
This position is not eligible for university sponsorship for employment authorization.
In order to be considered for an interview applicants must upload the following documents and mark them as a Relevant File to the submission:
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.
For additional questions please contact Michelle Kroyman at
Benefits Highlights
This position is eligible fora combination of remote work and in-person (hybrid)work (after initial training period) within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy work arrangements will be reviewed annually and must comply with theremote work program and related policiesandemployee travel policy when working at a remote location.
Required Experience:
IC
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