Commercial Development Process & Project Lead (Internal Applicants Only)
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Job Summary
Job Title: Commercial Development - Process & Project Lead (Internal Applicants Only)
Salary: 55000
Hours per week: 35
Location: At IOSH we embrace hybrid working because we believe its the key to achieving work-life balance strategic success and fostering our collaborative culture. Youll be required to work from our head office in Wigston Leicester a minimum of 2 days per week. The remainder of your working hours will be undertaken from home.
Closing date: 31 March 2026
About the role
We are recruiting a Commercial Development and Process Lead with responsibility for driving operational excellence and ensuring the effective delivery of commercial projects. This includes the pre and post aspects of client sales the triage of opportunities as well as the ongoing delivery of BAU activity of client engagement including management of aged and bad debt.
In this role youll introduce smarter processes remove blockers before they slow teams down and create a culture of quality and accountability. Working across functions youll connect people align priorities and make sure every project lands on time on scope and above expectations.
The main areas of work for this role are:
Analysing designing and optimising endtoend processes to improve efficiency quality and customer experience.
. Developing and maintaining standardised processes documentation workflows SOPs and governance frameworks.
. Leading and delivering crossdepartmental projects with defined scope milestones and measurable outcomes.
. Monitoring KPIs SLAs and performance metrics producing highquality reports and insights for leadership.
Essential criteria
- Strong analytical and problem solving skills with a data driven mindset to support decision making.
- Ability to manage multiple projects and priorities in a fast paced environment.
- Commercial experience influencing and managing multilayered stakeholder relationships including senior and external stakeholders.
- Strong project management experience with relevant certification (PMP PRINCE2 Agile).
- 510 years experience in operations project management sales operations or process improvement.
- Experience managing revenue expenditure and forecasting.
How to apply
To apply youll need an up to date CV and some additional time to complete the application questions so we can find out more about you and your experience. Just click on the apply button below.
If you have any queries about the role or recruitment process please reach out to the recruiting manager or the People team.
Required Experience:
Senior IC
About Company
Working at IOSH IOSH is the world’s leading chartered professional body for people responsible for safety and health in the workplace. We have more than 47,000 members in over 130 countries. We act as a champion, adviser, advocate and trainer for safety and health professionals workin ... View more
