TikTok Shop Ops Analyst (1) 18680
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Job Location:
Philippines - Philippines
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Position :Tiktok Shop Operations Analyst(Backend / Technical)
Work hours: 9am-5pm Eastern Timezone Monday-Friday
Salary budget: 1100-1300usd/month
Location: Remote Philippines
Type of Contract : Independent Contractor
Work hours: 9am-5pm Eastern Timezone Monday-Friday
Salary budget: 1100-1300usd/month
Location: Remote Philippines
Type of Contract : Independent Contractor
About the Company
The Company is a fast-growing TikTok-native marketing agency that partners with brands to fully manage and scale their TikTok presence.Unlike traditional agencies we operate as anend-to-end TikTok partner owning execution across:
- TikTok Shop setup & operations
- Creator/affiliate management
- Campaign execution
- Performance optimization
- TikTok Shop Operations Specialists (technical/backend)
- Creator/Affiliate Specialists (growth/marketing)
Why This Role Exists
We are currently experiencing acapacity gap:- 7 existing TikTok Shop Ops team members
- 3 Account Managers currently under-supported
- Need to hire3 additional specialists immediately
Most candidates are strong inaffiliate/creator campaigns but lack thetechnical/backend TikTok Shop expertiserequired for this role.This position isNOT a marketing role.
It is atechnical operations role focused on infrastructure setup and troubleshooting.
Core Responsibilities
This role is focused on thebackend operations and technical management of TikTok Shop accountsfor multiple client brands.1. TikTok Shop Setup & Configuration
- Build and launch TikTok Shop accounts for new client brands
- Configure product listings SKUs pricing and catalog structures
- Ensure proper integrations with eCommerce systems where applicable
2. Backend Operations & Maintenance
- Manage day-to-day TikTok Shop functionality
- Monitor product listings inventory syncing and order flows
- Ensure all systems are running smoothly across accounts
3. Troubleshooting & Issue Resolution
- Diagnose and resolve TikTok Shop errors bugs and operational issues
- Handle account flags product disapprovals and listing issues
- Work directly within TikTok Shop backend tools to fix problems quickly
4. Campaign Support (Operational)
- Assist in setting up campaigns from an operational standpoint
- Ensure backend readiness for affiliate/creator campaigns
- Support campaign execution from a systems/process perspective
5. Cross-Functional Collaboration
- Work closely with:
- Account Managers
- Creator/Affiliate Teams
- Act as thetechnical backboneof each client pod
What Success Looks Like
- TikTok Shops arefully set up error-free and scalable
- Minimal downtime or operational issues across accounts
- Fast resolution of backend problems
- Account Managers are fully supported operationally
- Systems run smoothly without constant oversight
Ideal Candidate Profile
Must-Have Experience
- Direct hands-on experience withTikTok Shop backend
- Proven experience with:
- Shop setup
- Product listings
- Catalog management
- Troubleshooting platform issues
- Strong understanding ofTikTok Shop operations (not just marketing)
Nice-to-Have
- Exposure to affiliate/creator campaign workflows
- eCommerce experience (Shopify etc.)
- Experience supporting multiple brands/accounts
What This Role Is NOT
To be very clear (based on past hiring challenges):This isNOT:
- A content creator role
- A TikTok growth/strategy role
- An influencer/affiliate manager role
- UGC creators
- Influencer managers
- Campaign strategists
Key Traits
- Highly detail-oriented
- Process-driven and structured
- Strong problem-solver (especially with platform issues)
- Comfortable working in fast-paced high-growth environments
- Looking for along-term full-time role (not freelance work)
Why Join Us
- Work at the forefront ofTikTok Shop growth(one of the fastest-growing eCommerce channels globally)
- Be part of ascaling high-performance agency environment
- Clear structure defined role and long-term opportunity
- Exposure to multiple fast-growing eCommerce brands
Required Experience:
IC
Key Skills
About Company
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