Data Analyst, RCX

Amazon

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profile Job Location:

Bellevue, WA - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

We are looking for an experienced Data Analyst to join the Returns Customer Experience team to help unlock insights which take our team to the next level. The ideal candidate will be excited about understanding and implementing new and repeatable processes while providing data to improve the Returns transportation business. The successful candidate will have strong data mining and modeling skills and is comfortable facilitating ideas and working from concept through to execution. They will partner with various key stakeholders to deep dive into the business challenges and data to identify insights providing recommendations for process improvement on a globally scalable level. This role requires an individual with excellent analytical abilities as well as strong business acumen.

Key job responsibilities
-Retrieving and analyzing data using Excel SQL and other data management systems
-Monitoring existing metrics analyzing data and partnering with internal/external teams to identify process and system improvement opportunities
-Design develop and maintain scalable automated user-friendly systems reports or dashboards to enable stakeholders to manage the business and drive effective decisions
-Prepare and deliver business requirements reviews to leadership teams
-Excellent writing skills to create artifacts easily digestible by business and tech partners.
-Be self-driven and show ability to deliver on ambiguous projects with incomplete data

About the team
At Amazon Worldwide Returns & ReCommerce (WW R&R) we aspire to zero: zero cost of returns zero waste and zero defects.
We are an agile innovative organization dedicated to making zero happen to benefit our customers company and environment. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet not just on the bottom line. WW R&R includes business product program operational data and software engineering teams who together manage the lifecycle of returned and damaged products.

- Bachelors degree or equivalent work experience in Business Engineering Supply Chain Transportation Mathematics Economics Physics or another technical field
- Experience performing data analysis using MS Excel and other Microsoft Office tools

- Experience working with the MS Office suite (Word Excel Outlook) and/or SQL in a professional environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA BELLEVUE - 28.00 - 43.00 USD hourly
USA WA Bellevue - 28.00 - 43.00 USD hourly


Required Experience:

IC

We are looking for an experienced Data Analyst to join the Returns Customer Experience team to help unlock insights which take our team to the next level. The ideal candidate will be excited about understanding and implementing new and repeatable processes while providing data to improve the Returns...
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