Security Scheduling Clerk
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Job Location:
San Jose, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Company Overview:
Allied Universal North Americas leading security and facility services company offers rewarding careers that provide you a sense of purpose. While working in a dynamic welcoming and collaborative workplace you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Advance your security career with a team that upholds professionalism dependability and integrity while securing one of the worlds top technology campuses.Allied Universal is seeking to hire a Security Scheduling Clerk to work at a Tech site in Cupertino Ca!
Pay Rate: $30 Hr
Shift:
Swing Sunday through Thursday 2:00 PM - 11:45 PM
(Must have 2 years of customer service scheduling experience access/badging experience and strong computer skills)
**Security Supervisory experience preferred**
*Must have a valid CA Guard Card*
Allied Universal Services is currently searching for a Security Scheduling Clerk. The Security Scheduling Clerk will be working in a corporate environment for Allied Universal Services. Our officers allow us to accomplish our companys core purpose which is to serve secure and care for the people and businesses in our communities. The Security Clerk will plan and coordinate all aspects of internal schedules to provide the best service to the client. They coordinate with the Events team for all campus events and with the Security Officer Request team for all posts that need to be staffed. The ideal candidate must have great interpersonal and communication skills with the ability to work in a fast paced and dynamic work environment and enjoy solving complex issues with optimism.
Essential Job Function:
- Maintain records to establish accurate billing and processing information.
- Coordinate work schedules and provide administrative support for all field operations and special projects.
- Responsible for ensuring mileage reimbursements are accurate.
- Work with a team of schedulers to staff over 500 employees.
Minimum Qualification:
- High school diploma or equivalent
- Must complete and maintain state Guard Certification as prescribed by presiding state law as well as all client requested certifications; all documentation and fees are the responsibility of the employee unless otherwise noted
- Passion for customer service and ownership of the customer experience
- Quick learner who possesses effective time management: the ability to multitask prioritize demonstrate excellent organizational skills and attention to detail is a must
- Effective oral and written communication is a must
- Able to work in a fast-paced help desk environment
- Aptitude for acquiring skills in technical troubleshooting and eagerness to learn and take on new challenges
- Experience in troubleshooting badge and access management issues and Knowledge of security device programing and functionality is a PLUS
- Preferred experience in VidSys Lenel Excel Filemaker Intaglio or equivalent technical skill
- Knowledge of Mac computers preferred
- Must be flexible on schedule including availability for weekends and holidays
- Builds productive internal and external working relationships
- Exercises judgment within defined procedures and practices to determine appropriate action
- Flexibility essential - the role requires both office and remote commitments as well as being willing to occasionally adjust work hours due to work with regional colleagues.
- Experience working with Microsoft Excel and Google Suite
- Excellent Communication skills both verbal and written
- Previous experience with ticketing systems and/or project management system
- Understanding of or previous experience in a technology driven environment
- Proactive attitude and dependable
- Excellent customer service skills
- Ability to work both within a team and independently
- Ability to multitask and prioritize workload
- Ability to use good judgment as well as problem-solving and decision making skills
- Ability to maintain confidentiality and professional decorum
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity age color religion sex sexual orientation gender identity national origin genetic information disability protected veteran status or relationship/association with a protected veteran or any other basis or characteristic protected by law. For more information:
If you have difficulty using the online system and require an alternate method to apply or require an accommodation please contact our local Human Resources department. To find an office near you please visit: ID
Key Skills
About Company
Allied Universal, a leading security and facility services company in North America, is pleased to announce the acquisition of G4S plc. This acquisition is now able to complete as Allied Universal has satisfied or waived all of the required offer conditions, including the required ant ... View more
