Repair Technician

Austin, TX - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Introduction

ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster cheaper more energy-efficient microchips. We design develop integrate market and service these advanced machines which enable our customers - the worlds leading chipmakers - to reduce the size and increase the functionality of their microchips which in turn leads to smaller more powerful consumer electronics. Our headquarters are in Veldhoven the Netherlands and we have 18 office locations around the United States including main offices in Texas Arizona California Connecticut and Oregon.

Customer Supply Chain is responsible for all customer supply chain activities (machines deliveries upgrades at customer sites spare parts management) inbound and outbound flows to and from the factories and maintaining materials for use by our engineers.

Role and Responsibilities

The Repair Technician will be responsible for providing a high level of customer satisfaction in delivering the best customer service each time through accountability dedication and responsiveness while ensuring company goals are being satisfied in regard to lean management.

They will manage assigned customer supply chain repair operations within the United States. They will be responsible in managing assigned site(s) performance day-to-day operations while building up relationships with internal stakeholders and external suppliers and meet/ align on internal stakeholders and external customers expectations.

Other responsibilities will be related to:

Repair Performance

Support the US operations to return tooling functional and at the same or better operation
Drive quality up by working clean cleaning and returning better than you received it
Maintain/improve cooperation between local regional and central supply chain teams for optimal execution.
Meet return targets to support team demands

Calibration and Certification

Support operations and tool maintenance with calibration services
Support certification of tools after maintenance and repair with our 3rd party certifiers
Maintain records for ISO and regional standards

Process and Logging

Maintain repair logs and document work performed
Follow processes to receive new tools for repair and storage/return of tooling to 3PL

Cost Management

Assist in support of operational P&L
Deliver on assigned cost targets
Support Cost reductions programs

Process and Development

Lead Kaizen projects on tool improvements for cost availability maintenance
Personal development towards job requirements
Drive process standardization and efficiencies via LEAN
Document repair work to develop future processes

Education and Experience

Bachelors degree in a relevant technical field; or equivalent years of working experience.
3-5 years of relevant technical work experience in repair; or other hands on technical experience.
Knowledge of business complexity supply chain and/or relevant industry a plus.
Knowledge or understanding in SAP or similar ERP system.

Personal Skills

Working at the cutting edge of tech youll always have new challenges and new problems to solve and working together is the only way to do that. You wont work in a silo. Instead youll be part of a creative dynamic work environment where youll collaborate with supportive colleagues. There is always space for creative and unique points of view. Youll have the flexibility and trust to choose how best to tackle tasks and solve problems. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.

Leadership skills drive for results ability to perform under high pressure and timelines
Excellent social and communication (both written and verbal) skills
Service minded and customer dedicated
Strong data analysis and problem solving abilities
Analytical and able to organize and prioritize workload
Result oriented Team player with a convincing pro-active attitude can do mentality flexible and highly committed
Competencies in Microsoft Excel PowerPoint SharePoint PowerBI
Knowledge of ASML machines and systems is preferred
Remain flexible in providing after hours support as needed

Other Information

May require travel up to 10%.

This position requires access to controlled technology as defined in the United States Export Administration Regulations (15 C.F.R. 730 et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit hire train and promote persons in all job titles without regard to race color religion sex age national origin veteran status disability sexual orientation or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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Request an Accommodation

ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules facilities or conditions which enable an individual with a disability to apply for a job perform the essential functions of a job and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application participate in an interview or otherwise participate in the employee pre-selection process please send an email to to initiate the companys reasonable accommodation process.

Please note: This email address is solely intended to provide a method for applicants to initiate ASMLs process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.

Required Experience:

IntroductionASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster cheaper more energy-efficient microchips. We design develop integrate market and service these advanced machines which enable our customers - the wor...