Client Services Representative

East Providence, RI - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Job Functions Duties Responsibilities and Position Qualifications:

Were not just a workplace - were a Great Place to Work certified employer!

Proudly certified as a Great Place to Work we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

Location: East Providence RI

Hours: 11am to 7:30pm

Days: Monday - Friday Rotating Saturday

Full Time: Benefits Eligible

What youll do:

Verify correct patient information & branch comments.
Follow-up with physicians/patients as is necessary.
Keep supervisor advised on the status of all client services projects or problems within the department
Make recommendations on improving operational procedures.
Work independently in problem solving and troubleshooting
Conduct themselves in confidential manor in accordance with HIPPA mandates.
As assigned provide training and guidance to new personnel in the areas of telephone procedures and department tasks/operations.
Maintain professional interpersonal skills with patients and physicians with whom the incumbent has contact with. Establishes and maintains good rapport with other company departments as well as other co-workers.
Assists in maintaining accurate records and patient documentation on a timely basis
Maintain knowledge of all computer functions and operations and including pertinent changes to Client Services software and internet operations.
Functions as a resource to other Client Services representatives on software matters.
Performs other duties as required and assigned.

What youll need:

High School/GED
Customer service experience data entry/general clerical experience required
Medical or laboratory experience preferred.
Computer experience a must.

ESCL is an Equal Opportunity andan Affirmative Action Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race color religion sex sexual orientation national origin age disability or protected veteran status. East Side Clinical Laboratories takes affirmative action in support of its policy to advance in employment individuals who are minorities women protected veterans and individuals with disabilities.

Scheduled Weekly Hours:

Work Shift:

Job Category:

Administration

Company:

East Side Clinical Laboratory Inc.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race color sex religion age national origin disability genetics veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience:

Unclear Seniority

Job Functions Duties Responsibilities and Position Qualifications:Were not just a workplace - were a Great Place to Work certified employer!Proudly certified as a Great Place to Work we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA we emphasize teamwork an...