Manager, Dev Ops
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
GALE helps brands solve complex challenges through our integrated consultancy and agency offering. Headquartered in New York with offices in Toronto Singapore and Bangalore our teams are connected by a set of core values that inform everything we do from how we hire to how we work together: values like Everyone Matters No Silos and Masters of Our Craft.
If youre driven by a passion to build something great a desire to innovate and a commitment to achieve excellence in your craft GALE is a great place for you.
About the Role:
We are seeking an experienced and strategic Manager DevOps to lead our DevOps and Platform Engineering function from our Bangalore this role you will drive cloud-native infrastructure strategy SRE practices and large-scale automation initiatives across the organization. You will manage a team of full-time and contract engineers partner with engineering product and security leadership and own the reliability scalability and operational excellence of our platforms. If you are a hands-on leader with deep cloud expertise a passion for building high-performing teams and the ability to translate complex technical trade-offs into clear business outcomes we want to hear from you.
Key Responsibilities:
Team & People Leadership:
- Lead manage and grow a team of DevOps engineers (FTEs and contractors) overseeing day-to-day delivery performance reviews and career development.
- Establish clear ownership accountability and a high-performance culture within the DevOps function.
- Drive training and up-skilling initiatives across key areas such as Kubernetes Terraform and GCP to keep the team current and effective.
- Mentor senior engineers and support their growth into technical leadership roles.
Cloud & Infrastructure Strategy:
- Own and evolve the organizations cloud infrastructure strategy across AWS and GCP ensuring platforms are scalable secure and cost-effective.
- Oversee and architect large-scale migrations and infrastructure modernization programs including cloud platform transitions and GitHub Enterprise adoption.
- Set strategic priorities and roadmaps for reliability automation observability and infrastructure improvements aligned with business objectives.
- Collaborate with engineering and product leadership to define infrastructure requirements for new platforms and product initiatives.
SRE & Operational Reliability:
- Establish and lead a dedicated SRE function within the DevOps team driving ownership of uptime incidents and on-call practices.
- Oversee the full incident management lifecycle including on-call processes RCA sign-off corrective actions and preventive measures to improve MTTR.
- Define and enforce SLOs SLIs and error budgets to maintain high service availability.
- Standardize DevOps workflows and tooling across planning alerting and incident management platforms.
CI/CD & Automation:
- Define and govern CI/CD standards and pipeline architecture across the organization ensuring reliable and consistent deployments.
- Champion the use of AI-assisted development tools and automation to reduce toil and accelerate delivery velocity.
- Oversee container orchestration strategy using Kubernetes (EKS OpenShift) and ensure best practices for containerized workloads.
- Drive Infrastructure as Code (IaC) adoption using Terraform and Ansible to maintain consistent auditable environments.
Observability Security & Compliance:
- Own the organizations observability strategy driving adoption of monitoring logging and alerting solutions across all platforms.
- Lead technology audit and compliance programs aligned to ISO certification standards.
- Partner with security teams to embed DevSecOps practices into pipelines and infrastructure provisioning.
- Work closely with leadership to communicate risks trade-offs and timelines in a clear actionable manner.
Requirements:
- 10 years of hands-on experience in DevOps platform engineering or site reliability engineering with at least 2 years in a people management role.
- Proven experience managing cross-functional teams including full-time engineers and contractors.
- Deep expertise in AWS (20 services) and hands-on experience with GCP; familiarity with Azure or other cloud platforms is advantageous.
- Strong proficiency in container orchestration using Kubernetes (AWS EKS GKE) and Docker.
- Hands-on expertise with Infrastructure as Code tools particularly Terraform and Ansible.
- Demonstrated experience designing and managing CI/CD pipelines using tools such as Jenkins ArgoCD GitHub Actions or GitLab CI.
- Experience establishing and running SRE functions including on-call frameworks incident management and RCA processes.
- Proficiency in observability tooling including Grafana Stack (Grafana Loki Mimir) ELK/OpenSearch and AWS CloudWatch.
- Strong scripting and automation skills in Python and Shell.
- Experience leading or contributing to technology audits and compliance initiatives (e.g. ISO certifications).
- Excellent communication skills with the ability to explain technical concepts and risks to non-technical stakeholders and senior leadership.
- Experience with project and service management tooling such as JIRA PagerDuty or equivalent platforms.
Why Join Us:
- Opportunity to shape and lead the DevOps and Platform Engineering practice within a fast-growing global organization.
- Strategic role with direct influence on cloud architecture tooling decisions and engineering culture.
- Collaborative environment that values operational excellence innovation and continuous improvement.
- Continuous learning and development opportunities with investment in certifications and skills growth.
- Competitive compensation package and benefits.
Required Experience:
Manager
Key Skills
About Company
GALE takes an audience-first and data-driven approach to everything we do, from strategy to brand storytelling to media and technology.
