IT Support Specialist – Visp everyone
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Job Location:
Visp - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
About Us
ten23 health is a human-centric and sustainable strategic partner of choice for the pharmaceutical industry and biotech start-ups for the development manufacture and testing of tomorrows medicines. We support our clients in developing differentiated stable usable and safe injectable treatments for patients.
Your mission
As our IT Support Specialist in Visp you will be the backbone of local IT operations during an exciting phase of growth. You will ensure our team has the stable technical environment they need to succeed balancing day-to-day user support with the rigorous documentation standards of the pharmaceutical industry as we expand our Viva2 facility and introduce new shift patterns.
Your responsibilities will include:
Your responsibilities will include:
- Act as the primary Helpdesk contact providing high-quality 1st and 2nd level on-site and remote support to resolve all software and hardware issues.
- Manage the full hardware lifecycle including inventory documentation provisioning and deploying workstations and laptops within the local domain and Microsoft Azure environments.
- Administer user accounts and core platforms including the Microsoft 365 cloud environment Slack and Roomz.
- Maintain and optimize network infrastructure while continuously standardizing IT workflows and supporting cross-functional business projects.
- Ensure strict regulatory compliance by maintaining the GMP Inventory conducting periodic reviews and updating IT SOPs Work Instructions (WI) and CAPA documentation.
- Provide critical operational support for the Viva2 expansion including preparation for planned night shifts.
Your profile
We are looking for someone with:
- A background in IT (Informatiker EFZ BSc in ICT or equivalent experience) with a passion for hands-on support.
- Prior experience working in a GMP (Good Manufacturing Practice) or highly regulated environment is an advantage. However we also value individuals who show the perseverance commitment and determination to learn and grow in this area.
- Eye for detail when it comes to SOPs and change controls.
- Comfortable working in a fast-paced growing environment and can manage your workload independently while supporting colleagues.
- Fluency in German and English is essential for coordinating with both local teams and global stakeholders.
- Demonstrate a strong sense of ownership and accountability.
- Passionate and committed possessing a strong team spirit and a genuine willingness to support others.
Why us
We offer a dynamic environment where you can contribute meaningfully collaborate with exceptional minds and unlock your full potential.
Heres what sets ten23 apart:
At ten23 we believe in self-responsibility and mutual trust. Therefore we will provide our employees as much flexibility as possible and limit any bureaucracy to a minimum whilst ensuring compliance with all applicable laws.
Heres what sets ten23 apart:
- A valuable and impactful career development opportunity in an inspiring environment
- Flexible working arrangements and environment with an open culture and diverse workforce
- The opportunity to work with and learn from highly qualified and experienced employees
- Our learning and self-developing culture offers a wide range of training options
- Competitive pension fund plan annual bonus and other financial and non-financial benefit
At ten23 we believe in self-responsibility and mutual trust. Therefore we will provide our employees as much flexibility as possible and limit any bureaucracy to a minimum whilst ensuring compliance with all applicable laws.
Contact
Click on Apply Now!
For more information and clarification please connect Amrith () from our Talent team!
For more information and clarification please connect Amrith () from our Talent team!
About us
While most applicants fall short of 100% qualifications we embrace diverse perspectives and encourage applications from all qualified candidates regardless of background. Women & underrepresented groups we see you!
Join Us & Make a Difference! ten23 champions equal opportunity and is committed to diversity and inclusion.
Learn about ten23 Experience:
Join Us & Make a Difference! ten23 champions equal opportunity and is committed to diversity and inclusion.
Learn about ten23 Experience:
IC
Key Skills
About Company
The partner of choice for the pharmaceutical industry and biotech start-ups for the development, manufacture, and testing of tomorrow’s medicines.
