IT Field Support Agent (mwd) 100
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Job Location:
Pfäffikon - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
- Oversee the management of our companys laptops desktops network devices printers telephony (mobile and desk phone) laboratory instruments and servers (in the Regional Google datacenter) to ensure optimal performance reliability and security
- Diagnose and resolve local IT issues raised by level 1 and level 2 service tickets (BMC Helix tool) including hardware software and connectivity problems promptly to minimize downtime and disruption to business operations
- Collaboration with responsible person level 1 in Regional Service Desk and level 3 in Regional Operational IT team) and level 4 (vendors)
- Implement and enforce security protocols and manage account access to safeguard against unauthorized access data breaches and other security threats
- Collaborate with IT teams (Regional Group and Security) to plan coordinate and execute upgrades expansions and migration ensuring minimal disruption to operations and adherence to project timelines
- Responsible for our headquarter in Fehraltorf as well as entities in Neuenhof Rorschach and Rossens.
Qualifications :
- Bachelors degree in Computer Science Information Technology or a related field (or equivalent work experience).
- Proven experience (5x years) as an IT Manager or similar role focusing on managing and supporting IT hardware and IT networks
- Proficiency in configuring and maintaining IT equipment including laptops desktops and instrument PCs. Knowledge of routers switches wireless access points and firewalls would be an advantage
- Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment
- Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels
- Willingness to travel (up to 20 %)
- Very good knowledge of German and English both spoken and written
Additional Information :
Our offer
- A dynamic company with short decision-making processes
- Committed and well-organized team
- Part of the Eurofins Group and yet KMU spirit with exciting future-oriented projects
- A comprehensive introduction and rapid entry into practice (experience on the job)
- The opportunity to play an active role in a successful international group
- Flexible working hours free parking canteen attractive social benefits progressive pension fund with extra-mandatory benefits and company events
For further information please contact Nadine Stahel Human Resources or phone number.
We are looking forward to your full application!
We only accept direct applications.
You can find more information about Eurofins Electric & Electronic Product Testing AG at Work :
No
Employment Type :
Full-time
Key Skills
About Company
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eur ... View more
