Executive Housekeeper/Lead Inspector:
Job Purpose:To manage all facets of the Housekeeping Department ensuring high levels of guest service and satisfaction. Includes rooms laundry public areas department storage areas and work areas.
Job Responsibilities:
- Supervise housekeeping and laundry staff: hiring firing performance evaluations training and development. Schedule staff according to labor standards and forecasted occupancy.
- Assist General Manager in development of the departments annual budget. Monitor performance against plan.
- Enforce policies and procedures.
- Maintain room quality based on hotel objectives. Monitors and maintains level of cleanliness in rooms storage areas laundry restrooms and public areas.
- Compile and report accurate status of guest rooms to front office.
- Enforce standard procedures for the acceptance security and return on guest lost and found items.
- Maintain standard procedures for security of on-loan equipment.
- Maintain productivity and labor cost goals.
- Establish and maintain cost control systems for staffing linen inventories and cleaning supplies. Conduct inventories of linen supplies and equipment. Order and receive supplies to maintain adequate inventory levels.
- Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced.
- Other duties as assigned.
Job Skills:
- Apply common sense understanding to carry out instructions furnished in written oral or diagrammatic form. Deal with problems involving several concrete variables in or from standardized situations.
- Add subtract multiply and divide all units of measure with like common and decimal fractions. Compute ratio rate and percent. Draw & interpret bar graphs. Perform arithmetic operations involving American monetary units.
- Read and understand instructions safety rules etc. Write reports with proper format punctuation spelling and grammar using all parts of speech. Speak with correct English and well-modulated voice.
- Determine time place and sequence of operations or action to be taken on the basis of analysis of data executing determination of and/or reporting on events. Determine or interpret work procedures for a group of workers assign specific duties maintain harmonious relations among them and promote efficiency.
Job Qualifications:
Experience
Minimum 2 years experience as Assistant Housekeeper and 2 years housekeeping experience in a commercial environment in a supervisory capacity; OR equivalent level of education and experience.
Required Experience:
Manager
Executive Housekeeper/Lead Inspector:Job Purpose:To manage all facets of the Housekeeping Department ensuring high levels of guest service and satisfaction. Includes rooms laundry public areas department storage areas and work areas.Job Responsibilities:Supervise housekeeping and laundry staff: hiri...
Executive Housekeeper/Lead Inspector:
Job Purpose:To manage all facets of the Housekeeping Department ensuring high levels of guest service and satisfaction. Includes rooms laundry public areas department storage areas and work areas.
Job Responsibilities:
- Supervise housekeeping and laundry staff: hiring firing performance evaluations training and development. Schedule staff according to labor standards and forecasted occupancy.
- Assist General Manager in development of the departments annual budget. Monitor performance against plan.
- Enforce policies and procedures.
- Maintain room quality based on hotel objectives. Monitors and maintains level of cleanliness in rooms storage areas laundry restrooms and public areas.
- Compile and report accurate status of guest rooms to front office.
- Enforce standard procedures for the acceptance security and return on guest lost and found items.
- Maintain standard procedures for security of on-loan equipment.
- Maintain productivity and labor cost goals.
- Establish and maintain cost control systems for staffing linen inventories and cleaning supplies. Conduct inventories of linen supplies and equipment. Order and receive supplies to maintain adequate inventory levels.
- Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced.
- Other duties as assigned.
Job Skills:
- Apply common sense understanding to carry out instructions furnished in written oral or diagrammatic form. Deal with problems involving several concrete variables in or from standardized situations.
- Add subtract multiply and divide all units of measure with like common and decimal fractions. Compute ratio rate and percent. Draw & interpret bar graphs. Perform arithmetic operations involving American monetary units.
- Read and understand instructions safety rules etc. Write reports with proper format punctuation spelling and grammar using all parts of speech. Speak with correct English and well-modulated voice.
- Determine time place and sequence of operations or action to be taken on the basis of analysis of data executing determination of and/or reporting on events. Determine or interpret work procedures for a group of workers assign specific duties maintain harmonious relations among them and promote efficiency.
Job Qualifications:
Experience
Minimum 2 years experience as Assistant Housekeeper and 2 years housekeeping experience in a commercial environment in a supervisory capacity; OR equivalent level of education and experience.
Required Experience:
Manager
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