Warehouse Agent Lead

Toll Group

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profile Job Location:

Grapevine, TX - USA

profile Monthly Salary: Not Disclosed
Posted on: 3 days ago
Vacancies: 1 Vacancy

Job Summary

About Toll Group

At Toll we do more than just logistics - we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post


The Warehouse Lead is responsible for overseeing daily warehouse operations within the Toll DFW CFS facility ensuring the efficient handling storage and processing of cargo.

This role supports freight forwarding operations including receiving pick and pack processing for distribution clients inventory management labeling documentation and coordination with operations teams for inbound and outbound cargo.

The Warehouse Lead will also assist with order processing billing documentation and guiding temporary warehouse staff to ensure safe and efficient workflows.

Key Responsibilities

Warehouse Operations

  • Oversee daily warehouse activities including receiving storage pick and pack orders palletizing and cargo staging.
  • Ensure cargo is handled safely and in compliance with company procedures and freight forwarding requirements.
  • Coordinate loading and unloading of trucks and containers.
  • Verify cargo counts dimensions and condition upon receipt.

Order Processing & Documentation

  • Log and process warehouse orders in the CW1 system as required.
  • Email correspondence with clients/networks.
  • Prepare and maintain shipping documentation receiving reports and inventory records.
  • Assist with billing-related documentation for warehouse services such as storage handling pick/pack and palletizing.
  • Maintain accurate files for warehouse transactions and shipments.

Inventory Management

  • Maintain accurate inventory records and conduct cycle counts as required.
  • Generate inventory reports for internal teams and customers.
  • Investigate and resolve inventory discrepancies.

Team Guidance

  • Provide day-to-day guidance and direction to warehouse temporary labor and work with the DFW operations team for day to day shipment handling.
  • Ensure tasks are assigned efficiently and work is completed according to schedule.
  • Promote safe work practices and ensure compliance with warehouse safety procedures.

Coordination & Communication

  • Work closely with the DFW operations team to support cargo movement.
  • Coordinate with trucking companies and internal staff regarding warehouse activities.
  • Communicate any operational issues or delays to management.

Qualifications

  • Experience in warehouse operations preferably within freight forwarding logistics or CFS environments.
  • Knowledge of cargo handling freight documentation and inventory processes.
  • Ability to coordinate staff and manage multiple operational tasks.
  • Ability to use Microsoft Office and use of email.
  • Strong organizational and communication skills.
  • Forklift certification preferred.

Key Skills

  • Warehouse operations oversight
  • Inventory control and reporting
  • Pick and pack operations
  • Freight documentation and billing support
  • Team leadership and coordination
  • Safety and compliance awareness

What moves you

At Toll you can help play a vital role in delivering what matters. From food fuel medicine and rescue services we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach our 16000 people bring a passion for progress. We collaborate in friendly caring teams supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you our customers and our world further.

Are you excited about this role but are concerned you dont meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll we value a diverse inclusive and authentic workplace so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages ethnicities genders and abilities.

To find out more about us visit

You must be entitled to work in United States of America and be prepared to undertake pre-employment checks including a criminal history check and medical.


Required Experience:

Unclear Seniority

About Toll GroupAt Toll we do more than just logistics - we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 ...
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Drawing on experience and curiosity to deliver the best in logistics

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