Customer Service Representative
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Job Location:
Bakersfield, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Position Summary
Our client a growing company in the food manufacturing industry is seeking a Customer Service Representative to support the sales function by ensuring a seamless experience for customers from order placement through delivery. This role plays a key part in keeping operations running efficiently by managing orders maintaining accurate data and acting as a reliable point of contact for customer needs.
This is a fast-paced detail-driven position ideal for someone who thrives on organization accuracy and providing excellent service while supporting a broader sales team.
Key Responsibilities
Customer Support & Order Management
- Process customer orders with a high level of accuracy and timeliness
- Serve as a primary contact for customers regarding order updates delivery timelines and general inquiries
- Resolve routine issues related to orders pricing or fulfillment with a proactive solutions-oriented approach
Sales Support & Coordination
- Partner closely with the sales team to handle administrative and operational tasks
- Coordinate with internal departments such as operations logistics and warehouse teams to ensure smooth order fulfillment
- Maintain accurate customer records pricing details and order documentation
Qualifications & Attributes
- Strong attention to detail with the ability to manage multiple tasks effectively
- Highly organized and dependable with a focus on follow-through
- Excellent communication skills both written and verbal
- Customer-first mindset with a commitment to delivering high-quality service
- Team-oriented with the ability to collaborate across departments
- Comfortable working within structured processes while meeting deadlines
Required Experience:
Unclear Seniority
Key Skills
About Company
GHJ is a national advisory, accounting and tax firm that partners with clients to help grow their businesses.
