Hub Relations Coordinator

Boise, ID - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Hub Relations Coordinator Onsite- Boise

Boise ID

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products BlinkRx and Quick Save remove traditional roadblocks within the current prescription supply chain resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the worlds first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices free home delivery and world-class support on this first-of-its-kind centralized platform. With BlinkRx never again will a patient show up at the pharmacy only to discover that they cant afford their medication their doctor needs to fill out a form for them or the pharmacy doesnt have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Responsibilities:

Perform patient outreach to conduct patient enrollment benefits coordination financial assistance assessment insurance verification and arrange delivery
Provide patient care to accurately support pharma programs and triage to a pharmacist when required
Place outbound phone calls to resolve routine and new issues with patients doctors and insurers
Document all call information and data discovery according to operating procedures
Utilize proper escalation channels to meet patient needs & resolve open issues
Research required information using available resources
Maintain confidentiality of patient and proprietary information
Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
Work collaboratively and cross-functionally between management the Missouri-based pharmacy compliance and engineering

Requirements:

High school diploma or GED required Bachelors degree strongly preferred
Customer service or inbound call center experience required (1-2 years at minimum)
Appropriate industry experience is necessary
Strong verbal and written communication skills
Sound technical skills analytical ability good judgment and strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Strong technical aptitude and ability to learn complex new software
Must hold an active Pharmacy Technician license OR Pharmacy Technician in Training License in the state of Idaho registered with the Idaho Board of Pharmacy

Hours/Location:

Hours/Location:
- Shift: 3 available Shift Options
  - Rotating shifts 40 hours/week between 8:00 AM - 7:00 PM MST Monday - Friday OR
  - 10 AM - 6 PM MST Monday - Friday (Fixed Shift) OR
  - 11 AM - 7 PM MST Monday - Friday (Fixed Shift)
  - All shifts require 1 Saturday shift every 4 weeks of 7 AM - 3 PM MST
Onsite full time position in Boise

Perks:

Health Benefits 401 K
Holiday pay
Overtime eligible
Casual dress code
Free Snacks
Free Parking

#blinkindeed

Hub Relations Coordinator Onsite- Boise Boise ID Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products BlinkRx and Quick Save remove traditional...