.
AbouttheRole
SolutionsArchitectscollaboratewithinternalteamstocraftandimplemententerprise-levelsolutionsforTransPerfects SolutionsEngineersandDevelopersonallaspectsofimplementation.
Somespecs
1yearcontractwithpossibilityofextendingtopermanent
Responsibilities
WorkinconjunctionwiththeSolutionsEngineeringteamtogatherandanalyzeconfigurationrequirementsfromclients
Draftprojectplanscontainingtheimplementationdetailsandtimelinesincludingriskanalysis
Ensurethedeadlinesoftheimplementationtimelinearemet
CoordinatewiththeclientsinternalteamswhileoverseeingGlobalLinkproductimplementation
ExecuteandverifytheconfigurationtasksinGlobalLinktoolsbasedonclientrequirements
Actastheprimarytechnicalpointofcontactandpointoftechnicalescalationforclients
Assistthesupportteamwithanyclientconfigurationissues
BeinvolvedinthelifecycleofGlobalLinkproductsbyworkingcloselywiththeProductManagementteamreportingclienttechnicalissues andrequestingnewfunctionalitiesforproductsbasedondirectclientexposure
Becomethespokespersonoftheteamforoneormoreofourproductsifdesired
Mentornewteammembersasneeded
Preparetrainingsandprocedurestocontributetothecontinuousimprovementoftheteamswork
Contributetointernalprojects
Completeallothertasksthataredeemedappropriateforthisroleandassignedbythemanager/supervisor
Requiredqualificationsandskills
MinimumBachelorsdegreeoritsequivalent
Minimumof2-3yearsofexperienceinaclient-facingrole
ExcellentwrittenandverbalEnglishcommunicationskills
Projectmanagementandclientsolutionimplementationexperience
Investigationtroubleshootinganddocumentationskills
Effectivetimemanagementproblemsolvingandanalyticalskills
Collaborativeattitude
GoodknowledgeofLanguageTechnologyincludingCATToolsTranslationEnvironmentsTranslationPortalsLocalizationToolsMachineTranslationPost-EditingandTerminologyandTranslationMemoryTools
Understandingofand/orexposuretoWebContentManagementSystems(AdobeExperienceManagerSitecoreDrupaletc.)eCommerceplatforms(SalesforceCommerceCloudSAPHybrisMagentoetc.)andotherContentManagementSystems(VeevaContentfuletc.)
ExperiencewithCorrectiveandPreventiveActionprocesses
Foreignlanguageabilityaplus
Your application has been successfully submitted!
We appreciate your interest in this position. Unfortunately you have already applied for this job.
Required Experience:
Staff IC
TransPerfect Translations is a translation, E-Discovery and language services company based in New York City. The company serves clients in many fields, such as film, gaming, legal and healthcare fields. As of 2012, TransPerfect is "the largest privately owned language services provid ... View more