Scope: Fully Employed
Model: Hybrid
Location: Tel Aviv
Industry: B2B SaaS
Responsibilities:
Own the content strategy and deliverables for your designated product focus
Collaborate with Product Engineering and Design to craft clear concise microcopy that supports user flows
Review user experiences and provide feedback to improve UI/UX design
Write Help Center articles including how-tos tutorials and best practices
Create inproduct assistance such as walkthroughs tooltips and contextual help
Track feedback channels to identify user needs evaluate content performance and shape priorities
Stay current on industry trends and apply new approaches for a global audience
Implement a Chameleon writing style - a proven ability to modify ones tone and voice to match the customer and use case
Ability to manage and prioritize your tasks with input from outside stakeholders
Qualifications
5 years of experience in microcopy/UX and Help center content
Working experience producing user documentation including guides tutorials and bestpractice articles according to team standards
Strong ability to inspire collaboration mentor and foster a positive team culture.
Mother Tongue English
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Required Experience:
Senior IC
OnTarget Communications, provides documentation, training, content management and recruitment services to organizations worldwide, primarily in the Hi-Tech, Telecom, Military, Security and Bio-Tech fields. Using a specialized team of professionals, with extensive experience covering ... View more