Front Office Rep PRN
Share
Job Location:
Sun City, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Promptly greets and acknowledges patients. Informs MAs and Providers of the patients arrival
Instructs patients in completion of medical history and patient information forms and makes any necessary corrections to the patients account.
Obtains accurate complete demographic and insurance information and financial contract/consent on patient paperwork as well as reviewing patients and guarantors to obtain accurate information assuring all necessary documents are populated and signed correctly. Ensure all required authorizations and/or referrals are attached to the appointment for that DOS.
Responsible for identifying and collecting co-payments co-insurances and past-due account balances.
Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance/benefits questions to Site Billing Specialist.
Evaluates patient financial status and establishes payment plans based upon authority levels.
Responsible for accurately completing and interpreting insurance verification and benefits. Notifies patients family members physicians and/or supervisors of network insurance coverage issues that may result in coverage reduction.
Scans all new or updated patient information into the computer (including photo ID insurance cards referrals and patient paperwork).
Schedules follow-up appointments reviews patients insurance coverage and notifies patient if service requires an
authorization or referral and sends the request to PCP.
Maintains general knowledge of insurance plans accepted by HOPCo.
Communicates with the patients in the lobby if the physician or provider is running behind schedule.
Responsible for maintaining a secure and accurate cash drawer. Responsible for daily balancing of the cash drawer and closing batch.
Maintains strictest patient confidentiality.
Maintains a clean and organized front office workspace.
Follows established Front Office SOPs.
The job holder must demonstrate current competencies for the job position including a general understanding of insurance requirements.
EDUCATION
High school diploma/GED or equivalent working knowledge preferred
About Company
The recognized leader in comprehensive musculoskeletal care delivery, practice management and value-based orthopedic care.
