Specialist, Technical Network, Level 3
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Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Req Id:426922
Our team is advancing how Canadians connect with each other and the world and developing breakthrough technology plays a vital role in making our purpose a reality. Contribute your experiences talents and perspectives as we develop innovative digital solutions and best-in-class networks together. We know youll feel a sense of meaningful connection and belonging within our team. Then with our commitment to environmental social and governance initiatives you can feel good about your greater impact helping people as they connect work learn and play.
Be at the forefront of shaping the best digital connections and next-generation technology in Canada. Youll join the largest award-winning high-tech team in our country working with the brightest minds across many industries.
Bring your ideas and skills as we grow cutting-edge fibre and 5G networks develop advanced products and services to run on these networks and then enable the delivery of content from our top media properties and services ensuring that our customers can stay entertained and connected anytime anywhere.
Summary
We are recruiting a Level 3 Technical Network Specialist to join a dedicated team supporting a single client ensuring the stability of a critical multi-vendor infrastructure including Cisco Arista Meraki and Palo Alto. This pivotal role requires deep technical expertise to mentor N2/NOC teams manage vulnerabilities and drive process automation within a DevOps and Agile framework. The ideal candidate will combine mastery of complex routing protocols with a drive to innovate through the use of Artificial Intelligence tools and continuous service improvement.
If you like
- Connecting with people from other fields. You will work closely with other technical teams and suppliers to deliver state-of-the-art solutions;
- Participate in the development and laboratory verification of new services;
- Certifying and operationalizing new equipment;
- Transform a business or system problem into modular and maintainable solutions with the team;
- Gain hands-on experience and support operational teams on cutting-edge network technologies;
- Ensure that the solutions put in place can be supported by the operational teams;
- The field of network automation with appropriate technical knowledge;
... You are just the right person for our team! We would like to get to know you.
Responsibilities
- Provide Level 3 support expert configuration and maintenance of core network and security equipment specifically focusing on Cisco Arista Meraki F5 technologies and Palo Alto firewalls via Panorama.
- Act as a technical mentor and escalation point for Level 2 and NOC teams guiding the resolution of complex incidents and facilitating technical knowledge transfer.
- Manage advanced administration of DDI services (DNS DHCP IPAM) using the EfficientIP solution ensuring the consistency and availability of naming services.
- Actively participate in a rotating on-call schedule to guarantee 24/7 availability of the dedicated clients infrastructure intervening rapidly on critical incidents.
- Lead vulnerability management across the network fleet by analyzing security bulletins planning patches and mitigating potential risks.
- Execute infrastructure changes in strict compliance with ITIL v4 standards including comprehensive documentation risk assessment and post-implementation validation.
- Collaborate on network deployment projects and ensure a smooth transition to operations (Day 2 handover) ensuring documentation and monitoring are complete.
- Identify and implement opportunities for automation and process improvement using Artificial Intelligence (AI) tools and DevOps methodologies to optimize operational efficiency.
- Contribute to the evolution and maintenance of internally developed monitoring tools by proposing relevant metrics for proactive anomaly detection.
- Perform in-depth performance and network traffic analyses using packet analysis tools to diagnose bottlenecks and optimize application flows.
Critical Qualifications
- Language Requirement:Excellent command of the French language (written and spoken) is mandatory; functional knowledge of English is considered an asset.
- Bachelors degree in Computer Science or Electrical Engineering combined with a minimum of 7 years of relevant experience in a senior network engineering or operations role.
- Demonstrated expert mastery of architectures and aequipment from manufacturers Cisco (IOS/NX-OS) Arista (EOS) Meraki (Dashboard/Cloud) and F5 load balancers (LTM/GTM).
- In-depth knowledge of routing protocols (OSPF BGP MP-BGP) switching (VLAN STP vPC VXLAN) and MPLS technologies (L3VPN VPLS LDP RSVP-TE).
- Confirmed expertise in the management and configuration of Palo Alto Networks firewalls and the Panorama centralized management platform including the creation of complex security policies.
- Solid technical competence on the EfficientIP solution for DNS and IPAM service management as well as a fine understanding of DNS and DHCP protocols.
- Valid professional certifications at the expert or professional level such as CCNP Enterprise/Data Center CCIE (written or lab) PCNSE (Palo Alto) or equivalent Arista certifications.
- Concrete experience working in an Agile and DevOps environment with a marked aptitude for automation (Python Ansible) and the use of Artificial Intelligence tools for problem-solving.
- Thorough knowledge of IT Service Management processes specifically Change and Incident Management according to the ITIL v4 framework.
- Mastery of protocol analysis and packet capture tools such as Wireshark and tcpdump for Level 3 troubleshooting (header analysis TCP handshake etc.).
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status:Regular - Full Time
Job Location: Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 04/03/2026
For work arrangements that are Hybrid successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a the importance of work-life balance Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this through email will not be accepted.
We know that taking care of our team members is at the heart of a healthy positive and thriving workplace. As part of our team youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support your well-being and the well-being of your family too. As soon as you join us youll be eligible for medical dental vision and mental health benefits that you can tailor to your specific needs. Plus as a Bell team member youll enjoy a 35% discount on our services and have access to exclusive offers from our partners.
We value the experiences that have shaped who you are and we know the diversity of your talent will bring even greater strength to our team. At Bell because everyone belongs youll feel valued respected and supported as you grow and reach your full potential.
We also want to make sure that everyone has an equal opportunity to join our team. We strongly encourage and welcome individuals who may require accommodations during the hiring process to please let us know. For a confidential inquiry email your recruiter or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at
Created: CanadaQC Montreal
Required Experience:
IC
Key Skills
About Company
Canada’s largest communications company, BCE leads the industry in providing advanced broadband communications networks and services to consumers and business customers across the country.
