COMPANY OVERVIEW
Founded:2015 in Venice Beach California
Headquarters:Irvine California
Subsidiary ofXponential Fitness the worlds largest boutique fitness franchisor with over 3150 studios across 49 U.S. states and 27 countries
StretchLab is the industry-leading brand in one-on-one assisted stretching and group flexibility training. We deliver customized expert-led sessions through our proprietaryFlexologisttraining program accredited by the Institute for Credentialing Excellence. Our approach blends PNF (proprioceptive neuromuscular facilitation) techniques with personalized attention to enhance mobility reduce pain improve posture and promote post-workout recovery helping clients Live Long
POSITION: TheAssistant Sales Manageris a dynamic high-energy sales and operations role. You will support the Area Manager in driving membership sales managing client relationships and ensuring a premium in-studio experience. The ideal candidate thrives in a people-first goal-driven environment and is passionate about health wellness and helping others.
REQUIREMENTS
- HAS TO LIVE WITHIN 20 MILE RADIUS OF THE SUPPORTING STUDIOS ( will support multiple locations)
- 12 years experience as a telemarketer customer service or call center environment
- Proven abilitysales calls metrics
- Strong communication and interpersonal skills
- Comfortable with CRM lead management andPOS technology:Canva Microsoft office Google Suite digital calendar technology
- Positive attitude team player and self-starter.
- Flexibility to work evenings and weekends ( preferred time 9-6 9-1 and/or 4-7pm weekdays weekend times vary)
Benefits & Compensation
- Hourly pay commission and bonuses
- COMMISSIONS ON ALL NEW SALES: PACKAGES RETAIL DROP-INS AND MEMBERSHIPS
- Growth opportunities within a rapidly expanding brand
- Supportive fun and health-focused studio environment
- PROVEN SUCCESSFUL SALES TRAINING ENSURING GREAT INCOME FROM COMMISSIONS
RESPONSIBILITIES
Sales & Membership Growth
- Drive studio sales by converting leads walk-ins and first visits into memberships
- Conduct follow-up communication with prospects/members via phone text and email
- Support local community outreach and pop-up grassroots events to generate new leads
- Maintain knowledge of all membership packages and promotions
Marketing Services
- Maintaining social media presence
- Create event flyers and digital sign ups
- Schedule email marketing campaigns
- Conduct outreach to local community partners to schedule pop-ups
- Come up with h cre4ative ideas to drive open house events and foot traffic into the studio
Customer Experience
- Educate new clients on StretchLab services session options and the benefits of assisted stretching
- Address client concerns and feedback in a professional solutions-oriented manner
- Assist with inbound conflict resolution matters for clients
Lead Management: Inbound/Outbound studio communication
- Answer Inbound calls for multiple studios
- Make a minimum required lead calls daily
- Respond quickly to client voicemails emails and texts received by the studio
- Communicate via Group Chat with team members about client appointment changes and urgentaccount matters
- Help train and support sales staff as needed
- Enhance the current member experience by completing studio member tasks and assisting with re-bookings as needed
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race color religion sex (including pregnancy and gender identity) national origin political affiliation sexual orientation marital status disability genetic information age membership in an employee organization retaliation parental status military service or other non-merit factor.
Required Experience:
Manager
COMPANY OVERVIEWFounded:2015 in Venice Beach CaliforniaHeadquarters:Irvine CaliforniaSubsidiary ofXponential Fitness the worlds largest boutique fitness franchisor with over 3150 studios across 49 U.S. states and 27 countriesStretchLab is the industry-leading brand in one-on-one assisted stretching ...
COMPANY OVERVIEW
Founded:2015 in Venice Beach California
Headquarters:Irvine California
Subsidiary ofXponential Fitness the worlds largest boutique fitness franchisor with over 3150 studios across 49 U.S. states and 27 countries
StretchLab is the industry-leading brand in one-on-one assisted stretching and group flexibility training. We deliver customized expert-led sessions through our proprietaryFlexologisttraining program accredited by the Institute for Credentialing Excellence. Our approach blends PNF (proprioceptive neuromuscular facilitation) techniques with personalized attention to enhance mobility reduce pain improve posture and promote post-workout recovery helping clients Live Long
POSITION: TheAssistant Sales Manageris a dynamic high-energy sales and operations role. You will support the Area Manager in driving membership sales managing client relationships and ensuring a premium in-studio experience. The ideal candidate thrives in a people-first goal-driven environment and is passionate about health wellness and helping others.
REQUIREMENTS
- HAS TO LIVE WITHIN 20 MILE RADIUS OF THE SUPPORTING STUDIOS ( will support multiple locations)
- 12 years experience as a telemarketer customer service or call center environment
- Proven abilitysales calls metrics
- Strong communication and interpersonal skills
- Comfortable with CRM lead management andPOS technology:Canva Microsoft office Google Suite digital calendar technology
- Positive attitude team player and self-starter.
- Flexibility to work evenings and weekends ( preferred time 9-6 9-1 and/or 4-7pm weekdays weekend times vary)
Benefits & Compensation
- Hourly pay commission and bonuses
- COMMISSIONS ON ALL NEW SALES: PACKAGES RETAIL DROP-INS AND MEMBERSHIPS
- Growth opportunities within a rapidly expanding brand
- Supportive fun and health-focused studio environment
- PROVEN SUCCESSFUL SALES TRAINING ENSURING GREAT INCOME FROM COMMISSIONS
RESPONSIBILITIES
Sales & Membership Growth
- Drive studio sales by converting leads walk-ins and first visits into memberships
- Conduct follow-up communication with prospects/members via phone text and email
- Support local community outreach and pop-up grassroots events to generate new leads
- Maintain knowledge of all membership packages and promotions
Marketing Services
- Maintaining social media presence
- Create event flyers and digital sign ups
- Schedule email marketing campaigns
- Conduct outreach to local community partners to schedule pop-ups
- Come up with h cre4ative ideas to drive open house events and foot traffic into the studio
Customer Experience
- Educate new clients on StretchLab services session options and the benefits of assisted stretching
- Address client concerns and feedback in a professional solutions-oriented manner
- Assist with inbound conflict resolution matters for clients
Lead Management: Inbound/Outbound studio communication
- Answer Inbound calls for multiple studios
- Make a minimum required lead calls daily
- Respond quickly to client voicemails emails and texts received by the studio
- Communicate via Group Chat with team members about client appointment changes and urgentaccount matters
- Help train and support sales staff as needed
- Enhance the current member experience by completing studio member tasks and assisting with re-bookings as needed
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race color religion sex (including pregnancy and gender identity) national origin political affiliation sexual orientation marital status disability genetic information age membership in an employee organization retaliation parental status military service or other non-merit factor.
Required Experience:
Manager
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