On-Site Apartment Manager
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Job Location:
Little Rock, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Summary: The On-site Manager will support tenants and HUD program by following HUD regulations and related policies and procedures to ensure tenants remain eligible for assistance and to ensure health and safety. This position lives in apartment on property provided by Easterseals Arkansas.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
- Maintains regular office hours and is available on site when on-call for emergency situations.
- Communicates verbally and in writing (text or email) with Director when a medical or behavior incident occurs no later than 24 hours after incident.
- Performs minor repairs and maintenance as the need arises i.e. unstopping a sink replacing light bulbs (when tenant is physically unable to) unstopping toilets replacing filters when dirty replacing outlet covers replacing batteries in thermostat setting up and monitoring portable heat/ac units etc.
- Submits maintenance requests through electronic maintenance tracking system for major repairs and maintenance problems.
- Completes and documents monthly Health and Safety inspections of each apartment and community room documenting and reporting any significant findings to Director. Completes follow-up inspections based on initial findings.
- Transports tenants in ESA van for scheduled grocery trips and outings.
- Conducts monthly tenant meeting with an agenda and planned activities/speakers/events.
- Responsible for completing the following for assigned tenants and complex:
- Annual Re-certifications
- Interim Re-certifications
- Annual utility verifications
- Assist tenants with social service applications (i.e. SNAP LINKs LIHEAP etc.)
- Conducting tours for potential applicants/tenants
- Collecting tenant rent and providing receipt to tenant
- Print and review scheduled billing for all properties before the 1st of each month and utilize to make sure tenants are paying correct monthly amount due
- Print delinquent and prepaid reports for all properties by the 11th of each month and follow-up with tenants who have delinquent payments
- Complete and document quarterly emergency drills
- Distribute annual HUD updates
- Maintain case notes for incidents or concerns that include the date time names of individuals involved location and summary of incident or concern. Make available for review by the Director as needed.
- Monitors property during scheduled work hours and on-call hours to ensure tenant health and safety.
- Monitors vehicles and foot traffic entering and exiting properties and notes any patterns in regard to unusual increase of said traffic during scheduled hours to ensure tenant health and safety.
- Complete required annual training and obtain HUD certifications as determined by Director.
- Use person first language and treat tenants with dignity and respect.
- Dress appropriately and professionally for the responsibility of the position.
Compliance/HIPAA:
While performing the duties of this job employee will comply with all federal state and local laws and regulations pertaining to Easterseals Arkansas.
The employee has access to client-protected health information of the individuals directly served by this person except psychotherapy notes. Employees will not attempt to access any other protected health information unless otherwise approved by Supervisor or Privacy Officer.
Qualifications:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High school diploma or general education degree (GED) is required. Experience working with adults with developmental disabilities is preferred.
Competencies:
- Effective communication skills both written and oral.
- Involves appropriate people in decisionmaking process.
- Includes others in planning decision-making facilitating and process improvement.
- Supports and explains reasoning for decisions.
- Listens and gets clarification.
- Identifies and resolves problems in a timely manner.
- Develops alternative solutions.
- Plans and organizes work effectively to ensure timely completion.
- Assists in the development of realistic action plans.
- Understands and follows all licensing and governing regulations.
- Commitment to the values of diversity equity and inclusiveness
- Ability to work with and support individuals with a diverse range of abilities
Certificates Licenses Registrations:
Valid Arkansas Drivers License
Current Vehicle Insurance
First Aid and CPR certification within the first 90 days of employment and maintained through employment.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job the employee is regularly required to sit use hands to finger handle or feel; talk or hear and taste or smell. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop kneel crouch or crawl. The employee must regularly lift and /or move up to 10 pounds frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.
Easterseals Arkansas has designated this position as a non-safety sensitive position under the Arkansas Medical Marijuana Amendment.
Required Experience:
Manager
