Local IT Support Associate
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Job Location:
Taguig - Philippines
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Daily Reconciliation
- Provide support for IT related issues (Server Desktop/Laptop and Network)
Services Provisioning
Provide the IT services for IT Infrastructure especially:
- Desktop Management (DS)
- Mail Service Management
- Server Management
- Local Area Network
- Engineering: Interface to Non-DE-Server and Clients service provider
- Coordinate the procurement of Hardware and Software.
- Ensure the operation of the local data center and implement a contingency plan
- Administration and support of the network access.
- Control external provider in terms of contractually agreed-upon service level / performance standards
- Examination of offers submitted by IT service providers relative to the plant and in the context of operative planning
- Action to ensure the cooperation between IT service providers and local personnel in IT infrastructure projects
Consultancy of the management and the departments
- Advising of user departments / users in conjunction with the replacement of existing IT systems
- Advice on questions touching on data protection and data security
- Advising of users on matters related to emergency planning
Documentation
- Prepare Asset Accountability for a new or replacement Laptop and other IT devices
- Prepare Work Instructions for new deployed application or any IT related process.
Reporting
- Client Health Report
- Server Patches Report
- AD Computer Incompliance Report
- Clean and Update Asset Management Reports
- Repair and Maintenance Report
- New Hire IT Asset Deployment
- BMC Ticketing Report
Qualifications :
Knowledge about IT Service Management (ITSM) concepts and processes ability to communicate IT subject matter to management and to visualize requirements within IT concepts Experience in implementing IT projects Familiar with Windows Server Management Familiar with Windows Microsoft Office Desktop Management (SW Distribution Remote Control Asset Management Service Desk set up and operations Local Area Network set up and operations.
Education / Certification
Information Technology or related degree or proved experience in the area.
Command of corporate language (English Advanced speaking and written)
Additional Information :
- Hybrid work setup
- HMO upon hire
- Values-based culture
- Work-life balance
- Learning Opportunities
Ready to drive with Continental Take the first step and fill in the online application.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2019, ... View more
