VodafoneThree Performance Specialist

This role sits within the Digital organisation and owns the daytoday financial and performance management for a specific brand/component across the digital channel. The Digital Performance Manager is responsible for budget/target definition performance tracking forecasting and governance ensuring the digital channel delivers against targets. The role holds a critical position within trading governance representing Digital in crossfunctional forums and ensuring accuracy clarity and seniorready performance insight right up to the director community. 

What youll do

• Own daily weekly and monthly performance tracking for your assigned segment across sales service and customer experience metrics. 

• Lead the digital budgeting cycle for your segment including budget allocation forecasting scenario planning and performance phasing. 

• Monitor performance vs. budget highlighting risks opportunities and required actions to leaders across Digital Commercial and Finance. 

• Represent the digital channel in trading governance forums presenting performance updates analysis and recommended actions. 

• Partner with Finance and Commercial teams to ensure alignment between digital performance reporting and overall business trading views. 

• Ensure high accuracy in all performance reporting dashboards and seniorlevel commentary. 

• Work closely with Ecommerce SEO CRO Insights and Operations teams to understand underlying performance drivers and input to improvement plans. 

Qualifications :

Who you are 

• Experience in performance management trading analysis or digital commercial roles within telecoms retail or other highvolume industries. 

• Strong understanding of digital commerce metrics customer journeys and revenue / volume drivers. 

• Highly numerate with the ability to build manage and interpret budgets forecasts and performance phasing. 

• Proficiency with analytics and reporting tools (Adobe GA BI platforms Excel dashboards). 

• Excellent communication and presentation skills with the ability to simplify complex information for senior stakeholders. 

Worried that you dont meet all the desired criteria exactly

We know that everyone is unique with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive whatever their personal or professional background. If youre excited about this role but your experience doesnt align exactly with every part of the job description we encourage you to apply as you may be the right candidate for this role or another role and our recruitment team can help you see how your skills fit in.

What we offer

We care about our peoples success by offering great pay bonuses up to 28 days off plus bank holidays and paid time for charity work. You can personalise our benefits for you and your family like discounts vouchers a pension plan and loads more. We help with your career through our amazing learning & development tools.
 

Additional Information :

Posting End Date: 18th March 2026

Recruiter Name: Thanisa Razeek

Recruiter Email:

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks including criminal (DBS) and financial checks to meet the regulators standards.

We believe everyone should have the opportunity to interview for a role that matches their collaboration with our Talent Diversity & Inclusion teams and our employee-led DEI Networks we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey for example extended time or breaks in between online assessments a sign language interpreter or assistive technology please contact your recruiter directly or email for guidance.

We use AI in different parts of our business to boost innovation improve efficiency and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews but what we really care about is your unique experiences and achievements.

During the interview we want you to rely on your own knowledge and skills to show us who you really areyour personality creativity and abilities. Above all were looking for authenticity and cant wait to get to know the real you.

 #VodafoneThree

Remote Work :

No

Employment Type :

Full-time