Expert Sales AI Enablement (all genders)

The Global Lead CSO AI Enablement combines the strategic and operational ownership of initial and future AI use cases touching salesforce . Ultimate goal is to maximize customer facing time of sales force and consequently maximize sales by leveraging technology. The role supports the endtoend rollout scaling and sustained adoption of AI use cases within the global CSO organization of METRO AG. The Manager Sales AI Enablement is responsible for realizing individual country adoption programs end-to-end and acts as interface between the country teams and CSO organization and other central stakeholders.

• Conduct Country Readiness Assessments to evaluate data quality processes and user segments
• Execute and operationally lead the roll-out of AI use cases in countries
• Ensure measurable business value realization in each country roll-out
• Monitor the adoption funnel and translate insights into concrete action plans to increase usage
• Work closely with country teams to identify optimization opportunities and translate country needs into structured input for AI product platform
• Support feature prioritization based on business requirements and adoption impact
• Coordinate and localize training and change management materials ensuring fit for country needs including playbooks enablement content and guidance
• Prepare activation packages for each country roll-out
• Drive change management activities together with local and central teams
• Ensure consistent global messaging and communication for AI adoption activities

Qualifications :

• Relevant experience in Sales Force or Sales Excellence Digitalization CRM/AI Enablement project management or related fields
• Proven track record in international project environments and crossfunctional collaboration
• Advantageous: Experience in developing and executing training or enablement programs
• Strong knowledge of sales force processes CRM workflows and Salesforcebased ways of working
• Handson experience with AI products analytics and datadriven use cases
• Solid knowledge in project management and change management
• Ability to translate business processes into potential AI use cases
• Experience with process optimization productivity management and value tracking frameworks.
• Strong communication and stakeholdermanagement capabilities
• Structured thinking strong analytical and problemsolving skill
• High degree of empathy and customercentric mindset
• Ability to work independently take ownership and drive outcomes
• Intercultural competence and experience.

Additional Information :

• Work-life balance: Flexible working hours in agreement with your line manager 30 days of holidays. 
• Training: A comprehensive training offer via our own training center or externally.
• Well-being: Health days with lots of health checks and information about your well-being company medical care including a range of preventive services such as flu shots OTHEB employee assistance program. 
• Exciting life on campus: Free gym and sports classes Rioba coffee bar canteen with discounted meals for employees many campus events.
• Discounts: discounted Jobticket as well as discounts in our wholesale stores and at many partner companies.
• Comfort: Good transport connections free parking spaces JobBike. 
• Company pension plan: You will receive a contribution to your company pension. 
• Family driven: Three daycare centers for children on campus support of holiday camps for children of employees.

Remote Work :

No

Employment Type :

Full-time