Program Manager, Technology Fulfillment Services-Program Services , RDPI Technology Fulfillment Services- Program Service
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Job Location:
Nashville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a highly skilled and experienced Program Manager to join our Robotic Delivery and Packaging Innovation (RDPI) Supply Chain Technology Fulfillment Services- Program Service (TFS-PS) team.
In this pivotal role you will be responsible for designing implementing and optimizing processes to support Programs and end-to-end strategies for the onboarding and management of IT hardware products across Amazons Worldwide Store Operations.
As a member of the TFS-PS team you play a critical part in ensuring the seamless integration of new technologies into our global supply chain services.
Your expertise will be instrumental in aligning the onboarding process with the evolving capabilities of our supply chain driving operational efficiency and fostering innovation throughout the lifecycle of IT assets. By aligning the onboarding of new IT products with the evolving capabilities of our supply chain you will play a pivotal role in enhancing operational efficiency cost-effectiveness and strategic value of our technology infrastructure across Amazons Worldwide Store Operations.
Key job responsibilities
Program Management:
- Support OIS and other engineering driven programs for ensuring timely delivery of SC deliverables.
- Support customer driven programs for ensuring seamless SC support.
- Work with cross functional teams to ensure program health and unblocking of any program risk.
- Reporting on Program health to cross vertical leadership.
- Create and manage workflows and governance processes for cross vertical program management.
Product Integration:
- Develop and maintain standardized workflows and governance controls for the product onboarding process.
- Manage product lifecycles end-of-sale/end-of-life planning and engineering redesigns to ensure smooth transitions.
Supply Chain Roadmap Management:
- Serve as a strategic partner to the OIS teams aligning the IT product roadmap with the evolving supply chain capabilities and service offerings.
- Identify opportunities to optimize supply chain processes and drive continuous improvements.
- Establish robust governance mechanisms control workflows and approval processes to manage changes to launch design standards BOMs and construction build specifications.
- Work closely with internal teams and other customer stakeholder teams to align the on SC deliverables to support programs and product onboarding with the broader supply chain solutions portfolio.
- Facilitate cross-functional workshops and meetings to gather feedback align stakeholders and manage change throughout the onboarding process.
- Serve as a subject matter expert providing consultative support and guidance to various teams on product onboarding best practices.
Process Optimization:
- Establish KPIs and performance management frameworks to measure the success of program support and product onboarding process driving continuous improvement.
- Identify and implement process enhancements automation and innovative solutions to streamline product onboarding workflows.
A day in the life
A day in the life Collaborating closely with cross-functional teams including Engineering Technical Product Managers Finance and Field IT you will ensure the harmonious integration of new products with broader supply chain strategies and support programs which require SC support.
Your ability to drive successful outcomes on complex cross-functional projects will be essential in this position.
You will be responsible for establishing robust governance mechanisms control workflows and approval processes to effectively manage changes to product specifications build standards and construction readiness.
Additionally you will leverage advanced analytics and change management expertise to guide stakeholders through the analysis prototyping testing and validation of new product onboarding initiatives.
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment.
The benefits that generally apply to regular full-time employees include:
- Medical Dental and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you!
At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
About the team
About the team Robotic Delivery and Packaging Innovation (RDPI) Supply Chain at Amazon designs secures and maintains advanced technical infrastructure and devices across diverse sectors.
Supply Chain Technology Fulfillment Services within RDPI-SC serves as a strategic partner empowering Amazons global operations with an integrated data-driven supply chain portfolio. TFS-PS teams manage the program Services for Customer and OIS programs aligning them with business strategies and customer needs.
They orchestrate technologies and processes to optimize IT infrastructure and equipment flow across Amazons ecosystem ensuring seamless operations and customer satisfaction. TFS-PS drives innovation makes data-focused decisions on service investments and implements effective management strategies to enhance supply chain capabilities.
- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience working cross functionally with tech and non-tech teams
- Experience using data and metrics to determine and drive improvements
- Knowledge of IT system hardware and network concepts
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
In this pivotal role you will be responsible for designing implementing and optimizing processes to support Programs and end-to-end strategies for the onboarding and management of IT hardware products across Amazons Worldwide Store Operations.
As a member of the TFS-PS team you play a critical part in ensuring the seamless integration of new technologies into our global supply chain services.
Your expertise will be instrumental in aligning the onboarding process with the evolving capabilities of our supply chain driving operational efficiency and fostering innovation throughout the lifecycle of IT assets. By aligning the onboarding of new IT products with the evolving capabilities of our supply chain you will play a pivotal role in enhancing operational efficiency cost-effectiveness and strategic value of our technology infrastructure across Amazons Worldwide Store Operations.
Key job responsibilities
Program Management:
- Support OIS and other engineering driven programs for ensuring timely delivery of SC deliverables.
- Support customer driven programs for ensuring seamless SC support.
- Work with cross functional teams to ensure program health and unblocking of any program risk.
- Reporting on Program health to cross vertical leadership.
- Create and manage workflows and governance processes for cross vertical program management.
Product Integration:
- Develop and maintain standardized workflows and governance controls for the product onboarding process.
- Manage product lifecycles end-of-sale/end-of-life planning and engineering redesigns to ensure smooth transitions.
Supply Chain Roadmap Management:
- Serve as a strategic partner to the OIS teams aligning the IT product roadmap with the evolving supply chain capabilities and service offerings.
- Identify opportunities to optimize supply chain processes and drive continuous improvements.
- Establish robust governance mechanisms control workflows and approval processes to manage changes to launch design standards BOMs and construction build specifications.
- Work closely with internal teams and other customer stakeholder teams to align the on SC deliverables to support programs and product onboarding with the broader supply chain solutions portfolio.
- Facilitate cross-functional workshops and meetings to gather feedback align stakeholders and manage change throughout the onboarding process.
- Serve as a subject matter expert providing consultative support and guidance to various teams on product onboarding best practices.
Process Optimization:
- Establish KPIs and performance management frameworks to measure the success of program support and product onboarding process driving continuous improvement.
- Identify and implement process enhancements automation and innovative solutions to streamline product onboarding workflows.
A day in the life
A day in the life Collaborating closely with cross-functional teams including Engineering Technical Product Managers Finance and Field IT you will ensure the harmonious integration of new products with broader supply chain strategies and support programs which require SC support.
Your ability to drive successful outcomes on complex cross-functional projects will be essential in this position.
You will be responsible for establishing robust governance mechanisms control workflows and approval processes to effectively manage changes to product specifications build standards and construction readiness.
Additionally you will leverage advanced analytics and change management expertise to guide stakeholders through the analysis prototyping testing and validation of new product onboarding initiatives.
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment.
The benefits that generally apply to regular full-time employees include:
- Medical Dental and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you!
At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
About the team
About the team Robotic Delivery and Packaging Innovation (RDPI) Supply Chain at Amazon designs secures and maintains advanced technical infrastructure and devices across diverse sectors.
Supply Chain Technology Fulfillment Services within RDPI-SC serves as a strategic partner empowering Amazons global operations with an integrated data-driven supply chain portfolio. TFS-PS teams manage the program Services for Customer and OIS programs aligning them with business strategies and customer needs.
They orchestrate technologies and processes to optimize IT infrastructure and equipment flow across Amazons ecosystem ensuring seamless operations and customer satisfaction. TFS-PS drives innovation makes data-focused decisions on service investments and implements effective management strategies to enhance supply chain capabilities.
- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience working cross functionally with tech and non-tech teams
- Experience using data and metrics to determine and drive improvements
- Knowledge of IT system hardware and network concepts
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 66800.00 - 116800.00 USD annually
USA TX Austin - 74200.00 - 129800.00 USD annually
Required Experience:
Manager
Key Skills
About Company
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