Costumer Support Specialist- Dutch
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
We are currently recruiting Dutch-speaking Support Specialists on behalf of a leading global Customer Experience company supporting one of the worlds largest international e-commerce platforms.
If you enjoy helping people solving problems and working in a fast-paced environment this opportunity is for you.
Your day-to-day
- Provide customer support via phone and email in a professional and friendly manner
- Assist with inquiries related to orders deliveries payments and returns
- Identify issues and deliver clear effective solutions
- Support external sellers with platform-related questions
- Provide information about digital products and services
- Escalate more complex cases to internal teams when needed
- Accurately document customer interactions in internal systems
What were looking for
- Fluency in Dutch (mandatory) and good command of English
- Previous customer support experience is a plus (not required)
- Strong communication and problem-solving skills
- Comfortable using digital tools and systems
- Ability to work independently in a remote environment
- Detail-oriented with a customer-first mindset
The Offer
- Fully remote role within Portugal
- Meal allowance
- Health insurance
- Full-time contract
- Paid training (6 days) with structured onboarding
- Career growth opportunities in an international environment
- Optional accommodation support (if applicable)
