CBS BMC- Content Services GTM Tech Content Specialist
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
At EY were all in to shape your future with confidence.
Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
Discipline Content Services
Role Type Go-to-market Content
The opportunity
Our Enablement Services team is looking for exceptional technology solutions consulting & marketing specialists for our fast-growing EY Partner Ecosystem business. The EY and ServiceNow Alliance combines ingenuity with a leading digital workflow platform. We innovate together to deliver workflow automation that enables better connectivity across systems drives greater resource efficiency and delivers seamless human-centric role is positioned with our ServiceNow Alliance support function and you will collaborate with a team of ServiceNow solution architects and consulting professionals and provide solutions marketing sales enablement and other presales support for key ServiceNow Alliance go-to-market efforts.
The GDS ServiceNow Solution Marketing Specialist will be a soution marketing subject matter expert with the advanced ability to develop position and deliver product-specific solutions. The incumbent will be responsible for understanding EYs ServiceNow Alliance solutions objectives and support the solutions collateral development effort which includes conceiving designing and developing content for various deliverables across the pre-sales business development cycle including solutions briefs first call decks solution offering decks sector presentations battle cards infographics and educational videos. Good customer advocacy skills the ability to learn quickly; along with the ability to translate technical capabilities into value and benefits is crucial. You will be the expert in conveying a solutions value to address customers business issues.
Your key responsibilities
- Support solutions marketing content and collateral development as a domain expert working with client-facing sales teams aligned to enterprise accounts help develop and contribute to sales and marketing campaigns focused on customer service and customer experience workflows
- Develop and maintain a showcase of content and collateral promoting customer experience workflow solutions created on the ServiceNow platform
- Lead colloboraton sessions with the alliances business development and service delivery leaders with the objective to evaluate customers business challenges and deliver solutions content to align our solutions with customer needs. Communicate with both business and technical subject matter experts.
- Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors
- Participate in configuration and demonstration sessions for addressing customer requirements and business issues in order to generate relevant messaging content and collateral
- Support Marketing events user conferences trade shows analyst demonstrations webinars etc
Skills and attributes for success
Strong sales enablement & marketing experience in technology consulting specicially in the customer service customer experience and customer engagement space
Exceptional communication and presentation skills with the ability to creatively articulate various technical and business concepts
Should have hands on experience in developing sales enablement & marketing content for collateral which includes:
- Solution briefs
- First call presentations
- Offering on a page
- Sector presentations
- Infographics
- Battlecards
- Educational videos
- Experience working collaboratively across a complex sales ecosystem with account teams sales leadership commercial product management product marketing partners and professional services
- Demonstrated relationship building skills with proven success at developing and nurturing relationships
- Experience speaking with or interviewing both business and technical subject matter resources with the ability to effectively illustrate technolgoy solutions value proposition and key differentiators
- Experience working on complex deals with Enterprise customers in a matrix team
- Creative problem-solving skills with a growth mindset and desire to work in a fast-paced high growth organisation
- Organised and detail-oriented a high degree of passion energy and drive
- Awareness of Agile methodologies would be an advantage
- Ability to work with senior onshore stakeholders excellent relationship and stakeholder management skills should have the ability to develop trusted business advisor relationships with onshore stakeholders
- Should have experience with virtual working preferable across multiple geographies including cultural sensitivity with a global mindset
- Excellent communication skills (English) written and oral strong business writing skills is essential with the ability to create content independently with limited initial input or guidance. Pitch-perfect communication writing and presenting skills.
- Experience working with Alliance/Partner programs in a professional services or technology company and/or management consulting experience with a Big-4 orginazation would be an added advantage
To qualify for the role you must have
Academics:
Bachelors Degree with Masters in Business Administration
Ideally youll also have
- Undergraduate studies in Engineering Computer Science IT etc is preferred
- Relevant IT certifications (would be an advantage)
- 8 Years of relevant work experience
Technologies and Tools
MS Office Word PowerPoint and Excel
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.
- Continuous learning: Youll develop the mindset and skills to navigate whatever comes next. (Example)
- Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
- Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.
EY Building a better working world
EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.
Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.
Required Experience:
IC
Key Skills
About Company
EY Consulting annonce aujourd’hui avoir réalisé l’acquisition de Fabernovel, référence du conseil en transformation numérique et création de services innovants.
