Director, Technical Training Services
Richmond, VA - USA
Job Summary
The successful candidate has experience providing training solutions for a variety of industry sectors that produce measurable results in both training effectiveness and client satisfaction. This role offers a unique opportunity to interface with client companies primarily advanced manufacturing technology and corporate headquarters to lead the design and delivery of customized services aligned to their unique jobs processes equipment and standards.
Responsibilities
- Provides leadership to a team of talented learning and development professionals who develop and facilitate high-quality customized training.
- Fosters an environment that provides direct reports the autonomy to try new and creative tactics while resisting a one-size fits all approach to client needs. Actively listens to the needs of the team and its team members to enhance the established culture that celebrates individuality encourages professional development and welcomes creative dialogue.
- Collaborates with the leadership team supports the development and refinement of internal workflows client deliverables and innovative solutions.
- Leads project kick-off meetings and builds partnerships with the clients leadership team to ensure all deliverables are highly valued and proactively address potential shifts within the project lifecycle.
- Decides and determines the appropriate training media learning methodologies and scope for training deliverables ensuring they are proportionate with the projects parameters.
- Manages scope adjustments and change requests that may be required due to unforeseen changes in client job creation commitments.
- Reviews training materials classroom facilitation methods and provides feedback ensuring services meet or exceed the established quality standards for the program.
- Engages with partners to identify opportunities and to leverage their resources and services into the project to optimize near and long-term support for the company.
- Supports other divisions within VEDP such as Business Investment and Marketing and Communications with Talent Accelerator Program presentations and presentations related to new business opportunities.
Job Qualifications:
- People focus with a strong commitment of service
- Proficient decision making and strategic thinking abilities
- Deep understanding of learning technologies and adult learning methodologies
- Comfortable operating in a client facing capacity
- Ability to adapt and integrate with stakeholders at all levels of an organization
- Strong organizational and project management skills
- Strong written verbal communication and presentation skills
- Capacity to prioritize and deliver multiple deliverables in a fast-paced environment
- Ability to showcase team success
- Acknowledge improvement opportunities and quickly take corrective actions
- Comfortable with regional domestic and occasional international travel
Experience required:
- Extensive experience designing developing and facilitating training for technician level roles typically found in an advanced manufacturing environment
- Proven experience incorporating hand-on activities and digital technologies into training deliverables
- Relationship building in a client facing capacity with both internal and external teams
- Effective communicator with both external/internalconstituents and cross-functional teams
- Extensive experience of performing transactional tasks related to team management
- Support of organization-wide efforts
Experience desired:
- 5 years leading a team of 6 or more direct reports
- Proven track record of leadership committed to team member growth and success
- 5 years experience guiding the design and development of customized training
- Experience developing training using Articulate
- 3 years experience delivering instructor-led facilitation
- Division/department management resource allocation and project delegation
- Substantial private-sector experience working in and/or with large multinational firm(s)
- Global business acumen with a history of cultural awareness
- Experience in economic development
This position offers an opportunity to contribute to the success of our clients training efforts and plays a vital role in ensuring unmatched support for their organizations start up. If you thrive in a highly collaborative environment have a passion for helping people and enjoy supporting clients in their training needs we would love to hear from you.
Being authorized to work in the U.S. is a precondition of employment. VEDP uses the E-Verify system and does not provide sponsorship.
All candidates must apply through our website A valid drivers license and ability to obtain a passport is required. Salary minimum: $110000. Application deadline: April 14 2026.
VEDP is an Equal Opportunity Employer. All applicants are considered for employment without regard to race sex color national origin religion age veteran status political affiliation genetics or against otherwise qualified individuals with disabilities. It is VEDPs intent that its employment and personnel policies and practices conform to all applicable federal state and local laws and regulations regarding non-discrimination and affirmative action. Applicants requiring more information or requiring assistance may contact VEDP Human Resources at 1- or. TDD 1-
Required Experience:
Director
About Company
The Virginia Economic Development Partnership, a state authority created by the Virginia General Assembly to better serve existing and new companies, to expand, locate, or increase trade opportunities, by providing confidential site selection, workforce solutions, and international tr ... View more