Assistant Director of Law IT

Job Description

TheSchoolof Law and Gallagher Law Libraryhave an outstanding opportunity for anAssistant Director of Law ITto join their team.

Position Purpose
This position serves as the Assistant Director of Law IT for the University of Washington Schoolof Law and Gallagher Law Library reporting directly to the Director of Law IT. The position alsoserves as the primary learning technologist for the School of Law assisting instructors withintegrating W.H. Gates Hall classroom technology into their teaching in effective ways. Finallythe position serves as secondary system administrator for both classroom and traditionaltechnology systems operated by Law IT.

As Assistant Director they will provide support to the Director in setting priorities for the unitworking with the administration to institute technology-related policies and upgrades for theSchool of Law and Law Library managing the units budget managing the Law IT team andoverseeing the technology used in classroom conference and event primary Learning Technologist they will take point in helping Law School instructors andevent coordinators integrate UW and Law School learning technology into their classes andevents. Examples include effectively recording classes and presentations using touchscreentools for markup and digital whiteboarding and exploring online/hybrid teaching tools used outside of scheduled classes will also be supported such as how toproductively make use of the UW Canvas learning management system.

As secondary System Administrator they may assist with performing a variety of complexcomputer system related activities including scripting systems analysis databaseadministration complex report development and system security management. This positionmay perform technical evaluation installation maintenance and support of all computersystems software including managing integration of third-party solutions with UW Lawsystems. They may provide detailed requirement analysis and recommendations for systemssoftware and hardware acquisitions and/or upgrades and will develop maintain and evaluatesystems documentation.

Position Complexities
This position requires excellent interpersonal and technical skills in order to assist instructors inintegrating learning technology into their courses. This includes creating training materials andconducting regular training sessions for those with all levels of experience with W.H. Gates Hallclassroom technology. As primary Learning Technologist they will provide feedback to theDirector of Law IT and Law School leadership regarding the state of the use of learningtechnology and strategies for updating Law School specific items such as classroom technologywhen necessary to improve the student experience and scholarship of the Law School. Teammanagement skills are also necessary in order to manage the classroom support team as wellas provide overall team supervision when the Director is unavailable.

Impact to the University
This position assists instructors with more effectively integrating learning technology into theirclasses in order to improve students University experience. This position also providesadministration of and technical support for the various infrastructure network and databasesystems on which the School of Law systems operate. Faculty staff and students utilize thesesystems to drive the research and educational mission of the School of Law. With impacts oninstruction student experience internal web-based tools student admissions libraryoperations faculty scholarship etc. these duties are critical to the operation of the Law Schooland Law Library and their role within the larger University.

Specific Responsibilities

Learning Technologist (45%)
o Train Law School faculty staff on use UW and Law School learning technologyboth in person and with written and recording training materials
o Assist instructors in determining effective ways to integrate learning technologyinto their classes both in and out of the classroom
o Manage classroom support team

Handle support requests (15%)
o Provide tier 1/2/3 support for learning technology requests
o Provide tier 2/3 support for application server and system administrationrequests
o Provide tier 3 end-user support for hardware and software on desktop laptopand mobile devices.

Unit management (10%)
o Work with Director to set priorities for the unit plan and manage the unitbudget oversee classroom conference and event spaces and manage the LawIT Help Desk

System administration (10%)
o Install and maintain server hardware (physical and virtual) and operatingsystems
o Help develop install and manage network services such as domain policyvirtual desktops security patching file sharing and printing; help manage LawSchool domain controllers and servers
o Coordinate with the Law IT team and UW-IT regarding network operationsshared computing resources support standards and policies

Project management (10%)
o Meet with department managers regarding technology and computing needs;analyze research and present solutions
o Maintain documentation of development progress assess developmentobstacles and identify actions necessary to keep development efforts onschedule
o Oversee the development of solutions for integrating school/library systems withother UW-IT and University systems

Maintain professional and technical knowledge (5%)
o Attend courses workshops and conferences; review current publications andonline resources
o Research and explore emerging learning technologies determining if/how theyrelate to Law School/Law Library systems providing recommendations to theDirector of Law IT and other IT staff as needed
o Create prototype and pilot projects to explore the integration of new learningtechnologies into existing systems

Supervisory and other duties as assigned (5%)
o Manage up to 2.0 FTE to support classroom technologyinstructional activities and events. As necessary assign tasks to Help Desk technicians ina lead capacity. Supervise the Law IT team when the Director is may also include training new employees as well as providing input to the Director when conducting team member performance evaluations.

Minimum Qualifications
Bachelors Degree in Information Systems Computer Science or a related field
3 years experience working with instructors and learning technology in higher education and administering Windows servers desktops and laptops in an enterprise Active Directory environment

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements such as a license/certification/registration.

Additional Qualifications
Team management experience
Experience with classroom AV technology hardware such as Crestron Biamp Shureetc. including the tools necessary to configure and maintain such hardware
Experience in website and database administration
Experience scripting solutions using PowerShell
Experience in managing network services including: Active Directory Remote DesktopServices Hyper-V and VMWare virtualization Internet Information Services DNS filesharing and printing
Experience in hardware troubleshooting
Knowledge of desktop applications such as Microsoft 365 apps to provide trainingtechnical support and solutions
Excellent communication time management organizational and communication skills
Ability to handle multiple projects and deadlines simultaneously shifting priorities asneeded
Experience building and maintaining relationships with external vendors and partners

Desired Qualifications
Experience scripting solutions using PowerShell
Experience with Microsoft Intune
Knowledge of development and administration languages such as HTML and C#
Experience with relational databases and SQL queries/stored procedures
Experience administering content management systems such as Umbraco and MicrosoftSharePoint
Experience in working with integrated systems ranging from front-end web userinterfaces through to back-end database and system applications

Conditions of Employment

Telework: up to 2 days remote per week

Ability to lift push or pull up to 50 pounds

Compensation Benefits and Position Details

Pay Range Minimum:

Pay Range Maximum:

Other Compensation:

Benefits:

Temporary or Regular

FTE (Full-Time Equivalent):

Union/Bargaining Unit:

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.

UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.