Badging Specialist
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Job Location:
Grand Rapids, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
*Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.*
*To ensure full consideration for a staff position please attach a resume to your application so we can gain a complete view of your experiences*
Peckham Inc: Badging Specialist
POSITION SUMMARY
The Badging Specialist is responsible for managing the end-to-end identification of secure identification credentials for Peckham employees clients contractors and government personnel. This role ensures accurate identity verification badge issuance and access control in compliance with federal contractual and organizational security requirements. The Badging Specialist delivers highvolume inperson customer service while safeguarding Personally Identifiable Information (PII) and supporting secure access to government systems and facilities.
MAIN DUTIES AND RESPONSIBILITIES
Processes applications for secure access badges includingrequired documentsand PIIphotographing fingerprinting and issuing badges.
Follows federalcontractualandinternal security policiesto ensure only authorized personnelare granted ormaintainaccess to secure systems or facilities.
Updatesand audits the security database for badge issuance renewals lost badge tracking and terminations.
Acts as the primary point of contact for personnel needing access explainingpoliciesand troubleshooting access issues.
Collaborates withPeckhamssecurity teams to revoke credentials managesystemaccess levels and report suspicious activity or security discrepancies.
Collaborates withPeckham ITto requestsystems access.
Collaborates with external partners totroubleshootbadging system and individual badge functionality.
Maintains strict confidentiality and protects all Personally Identifiable Information (PII) handled during the credentialing process.
Supports Peckhams mission by ensuring secure compliant access to systems and facilities while delivering respectful customerfocused service that enables individuals to safely and effectively perform their work.
OTHER DUTIES AND RESPONSIBILITIES
Assistswith facility security audits and spot checks as directed.
Provides support during security incidents or system outages.
Participates in continuous improvement activities related to access management and security workflows.
Promote Peckhams vision values and services to all team members staff customers and stakeholders.
Assist in maintaining organization wide quality standards.
Maintain a safe and clean work environment.
Comply with all policies and standards
As required by some customer contracts Peckham employees may be required to obtain and maintain relevant professional certifications and/or security clearances as a condition of employment. This requirement will be determined based on the specific needs of contract.
Regular and predictable attendance are required of this position to support the team and needs of the operations.
Other duties as requested and/or assigned.
SUPERVISORY RESPONSIBILITIES
This position does not have any supervisory responsibilities.
MINIMUM QUALIFICATIONS
High school diploma orGED equivalent.
12 years of experience in security operations administrative support credentialing or a customerfacing environment.
This role supports federal customers and requires the ability to obtain and maintain a security clearance - Moderate Risk Public Trust (MRPT) determination and Secret Clearance.
Strong communication skills
Demonstrated customer service skills including professionalism and responsiveness
Knowledge of and commitment to proper handling of Personally Identifiable Information (PII) and confidentiality practices
PREFERRED QUALIFICATIONS
Experience working within governmentcontracted environments or regulated security settings
Experience with credentialing systems
Proficiency in database entry and accurate recordkeeping
Familiarity with fingerprinting equipment
Experience using badge printing systems
TRAVEL
This position requires up to 50% travel on-site work and travel between Peckham locationsto support security operations and employees.
PHYSICAL DEMANDS
The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.
PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER
EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race color religion sex (including pregnancy gender identity and sexual orientation) national origin age disability genetic information height weight marital status veteran status or any other protected characteristic protected by applicable federal state or local law.
REASONABLE ACCOMMODATION FOR APPLYING NOTICE
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please:
- Click HERE and you will be directed to the ILRU Directory to find an agency in your area that can assist you
- Click HERE and you will be directed to the American Jobs Center (AJC) finder to locate a center near you
- Email us at
- Call us at
- Visit us at: 3510 Capital City BLVD Lansing MI 48906 (M-F 8am - 4pm)
Examples of reasonable accommodations may include making a change to the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment.
Business Line:
Contact Center SolutionsLocation:
Grand Rapids MIWorker Sub-Type:
Staff MemberRequired Experience:
IC
